Premium Accounting Manager

Ryan Specialty • Kansas City, MO

3d

About The Position

The Premium Accounting Manager manages a premium accounting function, tower, or major sub-function within Global Premium Accounting. The role owns service levels, controls, talent, and process strategy across onshore teams and managed-service (BPO) production, ensuring work is accurate, timely, and compliant with fiduciary and regulatory requirements. Leading through supervisors and senior individual contributors, the Manager is accountable for team performance and development, vendor governance for delivery, and continuous improvement of premium accounting processes. The role uses analytics and AI tools to manage performance and drive scalable outcomes.

The position partners across Premium Accounting functions—including Cash Application, AR, AP, Service & Operations—and with corporate, front-office, and back-office teams. It contributes to budgeting, resource planning, and capacity management, and leads standardization, automation, and transformation initiatives. The role also supports talent acquisition, succession planning, and capability building.

Ryan Specialty describes its benefits package as supporting employees’ and their families’ physical, financial, and emotional well-being. The position’s target salary range is $84,735 to $100,000 annually. Full-time roles are eligible for bonuses and benefits. The company states that reasonable accommodations are available in accordance with applicable law.

Requirements

• 10–12 years of experience in premium accounting or accounting operations, including several years in management.
• Demonstrated experience managing teams and managed-service delivery, ideally across geographies.
• Strong knowledge of insurance fiduciary operations and controls.
• Bachelor’s degree in Accounting, Finance, Business, or a related field; equivalent experience is considered.
• People leadership of supervisors and senior individual contributors.
• Functional ownership of premium accounting service, controls, and risk.
• Vendor governance and managed-service delivery management.
• Resource, capacity, and budget planning skills.
• Cross-functional partnership and influence.
• Analytics- and AI-informed performance management and strategy.
• Proficiency in Microsoft Office, especially Excel and Outlook; accounting, policy administration, CRM, and ticketing systems; SharePoint, Power BI, Power Apps, and approved AI tools.

Nice To Haves

• Relevant certifications, such as CPA, MBA, or insurance designations.

Responsibilities

• Manage a premium accounting function or major sub-function, including service levels, quality, controls, and risk.
• Lead, develop, and manage performance for supervisors and senior individual contributors.
• Own vendor governance for managed-service (BPO) production, including service-level, quality, and continuous-improvement oversight; this does not involve direct management of BPO staff.
• Ensure robust internal controls, fiduciary safeguards, and regulatory compliance across the function.
• Set and monitor metrics and SLAs, analyze performance, and drive corrective action and process improvement.
• Partner across Premium Accounting (Cash Application, AR, AP, Service & Operations) and with corporate, front-office, and back-office teams on cross-functional initiatives.
• Contribute to budgeting, resource planning, and capacity management for the function.
• Lead standardization, automation, and transformation initiatives.
• Use analytics and artificial intelligence tools, such as Microsoft Copilot and approved GenAI platforms, to manage performance and inform strategy.
• Support talent acquisition, succession planning, and capability building.
• Perform other duties as assigned.

Benefits

• Paid time off for company holidays, vacation, sick, and personal days.
• Paid parental leave.
• Mental health services.
• Full-time roles are eligible for bonuses and benefits.
• Comprehensive benefits package intended to support employees’ and their family members’ physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager