Premier Client Banker II

First Citizens Bank•Phoenix, AZ

11d•Hybrid

About The Position

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This position is responsible for identifying new sales opportunities through telephone outreach. The role will engage in heavy outbound phone calling and some email outreach, primarily to mass affluent clients across the Bank's footprint; and will also do outreach to Bank associates regarding their banking needs. The Premier Client Banker II provides consultation to develop financial plans and align product solutions to help clients achieve their financial goals. This position is responsible for opening deposit accounts, related banking services and lending (including real estate secured); as well as identifying and referring sales opportunities to bank partners when appropriate. This role supports the fulfillment of certain consumer investment needs.

Requirements

Bachelor's Degree and 2 years of experience in Financial Services relationship management, Retail Banking, Private Banking, or Wealth Management OR High School Diploma or GED and 6 years of experience in Financial Services relationship management, Retail Banking, Private Banking, or Wealth Management
Series 6, 63 and state specific life insurance licenses Required
First Citizens Investment Services will sponsor Series 7 and 65 or 66 Licenses Required
Application of a structured sales process
Provides financial guidance and expertise
Financial literacy
Knowledge of retail banking products and services
Financial Analysis
Credit Underwriting
Financial Plan Conversations
Knowledge of retail banking products and services

Nice To Haves

1+ years in a licensed role

Responsibilities

Achieves individual and/or team financial, production, and relationship results relative to the specific metrics and goals assigned.
Engages with customers, prospects, and referral sources through proactive outreach.
Engages in sales practices that are aligned to create value for both the customer and the Bank.
Appropriately partners, plans, and prepares to ensure conversations provide the relevant financial guidance needed to drive informed decisions.
Fosters collaborative partnerships that deliver value for customers, prospects, and colleagues.
Initiates conversation to uncover sales or referral opportunities.
Listens attentively and asks insightful questions to understand customer needs and preferences; and takes prompt actions to address immediate needs.
Proactively seeks ways to optimize performance by seeking coaching, supporting Bank initiatives, and leveraging tools to enhance.
Performs duties as assigned to ensure operational efficiency.
Complies with all regulations, bank policies, procedures, and delegated authorities to manage risk related to credit, operational, reputational, regulatory, and legal aspects of personal interactions, customer transactions, and financial exposures.
Completes required training by established deadlines.