Preferred Communities Case Manager
Jannus Inc•Boise, ID
•$22 - $24•Hybrid
About The Position
The Preferred Communities (PC) Case Manager works within the framework of the Preferred Communities grant providing intensive case management services to clients who meet the PC eligibility criteria (mental health, medical, women at risk, etc.). The PC Case Manager ensures clients’ basic and specific needs are met so that they can overcome barriers and make progress towards self-sufficiency. The PC Case Manager ensures compliance with PC grant requirements. This position will also supervise the interns of BSU School of Social Work.
Requirements
- Ability to work effectively with refugee families of diverse backgrounds
- Commitment to Jannus’ mission
- Skills and experience in developing services that are culturally and linguistically appropriate
- Organized and attention to detail
- Ability to take initiative and work independently when required while maintaining team orientation toward the provision of services
- Ability to interpret and follow applicable rules and guidelines
- Excellent verbal and written communication skills
- Completion of a criminal history background check post offer of employment
- Access to a reliable vehicle and ability to provide transportation for self and refugees
- Provide verification of current state-required liability insurance
Responsibilities
- Conducts assessments to determine client needs and eligibility for Preferred Communities’ services
- Maintains frequent contact with assigned clients (at a minimum once a month, and more frequently as needed), including home visits (as needed)
- Assists clients in accessing and linking with appropriate external services and public benefits
- Coordinates with other ANA staff and community providers to link with services including English classes, childcare, education, health care, immigration legal services, mental health services, addiction services, disability services and benefits, housing services, etc.
- Assists clients in attending appointments for various services and helps them find ways to get to their appointments independently
- Provides additional community and extended-cultural orientation (in addition to what was provided during PIR period), as needed
- Ensures that proper language interpretation and translation is provided as required by Office of Refugee Resettlement program guidelines
- Maintains case files including required documentation for each beneficiary client and keeps accurate and timely case notes as per program guidelines
- Maintains and updates Preferred Communities database with client information, periodic assessments, resources and gaps, and referrals
- Closes and transfers cases in a timely fashion
- Conducts or contributes to outreach efforts to local service providers and access to eligible populations
- Participates in Preferred Communities program network meetings
- Provides regular reporting to ANA management and funders about the Preferred Communities program
- Regular and predictable attendance is an essential function of this position
- Manage ANA’s Intern/s of BSU School of Social Work; recruit, screen, interview and supervise
- Conduct an orientation for BSU School of Social Work interns
- Continue collaboration between ANA and BSU School of Social Work
- Be a point contact in case of questions and concerns
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
