Precision Account Manager - Oncology - Los Angeles/Phoenix

EVERSANA•Los Angeles, CA

3d•Onsite

About The Position

The Precision Account Manager (PAM) is a field-based oncology account role responsible for educating multidisciplinary teams treating patients with FGFR2-positive cholangiocarcinoma about an available treatment. The PAM manages an assigned geography and works with oncologists, gastrointestinal oncology specialists, gastroenterologists, hepatobiliary specialists, pathologists, pharmacists, advanced practice providers, nurses, molecular diagnostics stakeholders, financial counselors, and appropriate office staff. The role involves navigating academic medical centers, cancer institutions, organized systems of care, and other complex accounts. The PAM develops and executes account plans, provides accurate and compliant scientific and product education, supports appropriate patient identification through molecular testing awareness, and coordinates internal resources to address account needs. Success requires oncology clinical knowledge, strategic account management, cross-functional collaboration, customer-focused execution, and adherence to legal, regulatory, and company requirements.

Requirements

Bachelor’s degree from an accredited college or university; business, life sciences, or clinical discipline preferred.
At least 5 years of pharmaceutical, biotechnology, diagnostic, or medical sales experience, including significant oncology experience.
Experience calling on academic medical centers, cancer institutions, and other complex oncology accounts.
Understanding of biomarker-driven oncology, molecular testing, pathology workflows, and comprehensive genomic profiling in patient identification.
Ability to learn and accurately communicate complex oncology, cholangiocarcinoma, FGFR2, and product information.
Experience engaging oncologists, gastrointestinal specialists, pathologists, pharmacists, advanced practice providers, nurses, diagnostic stakeholders, and office-based support staff.
Ability to map complex accounts, identify decision-makers and influencers, develop account-specific strategies, and coordinate resources across organized systems of care.
Strong presentation, business communication, and customer-centric selling skills, including the ability to convey complex scientific and business information to varied audiences.
Ability to interpret approved sales, market, claims, and account data and turn insights into focused territory actions.
Ability to work across commercial, medical, market access, operations, and patient-services teams in a matrixed environment.
Proficiency with Veeva or a comparable CRM platform and Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
Commitment to company policies, industry standards, and applicable legal and regulatory requirements.
Valid driver’s license and ability to meet company driving requirements.
Ability to travel extensively within the assigned geography, including overnight travel.

Nice To Haves

Business, life sciences, or clinical discipline for the required bachelor’s degree.
Documented strong sales performance, effective launch execution, and achievement of business objectives.
Working knowledge of oral specialty pharmacy, payer and reimbursement dynamics, patient support programs, and HUB services in oncology.
Advanced degree in business, life sciences, pharmacy, nursing, or another relevant discipline.
Experience in gastrointestinal oncology, hepatobiliary cancers, rare disease, molecular diagnostics, precision oncology, or biomarker-driven therapy.
Product launch experience, particularly in a rare oncology indication or with an oral specialty product.
Established relationships within major academic medical centers, National Cancer Institute-designated cancer centers, or leading regional cancer institutions.
Experience working across integrated oncology networks, organized customers, and complex institutional accounts.

Responsibilities

Manage an assigned geography and meet or exceed established sales objectives and brand performance expectations ethically and compliantly.
Build and maintain professional relationships with academic medical centers, cancer institutions, integrated delivery networks, community oncology practices, key opinion leaders, account influencers, and other healthcare stakeholders.
Educate multidisciplinary customer teams about cholangiocarcinoma, FGFR2 alterations, comprehensive molecular profiling, appropriate patient identification, and the approved product using company-approved resources and messaging.
Conduct face-to-face and virtual customer engagements, including presentations communicating clinical, molecular testing, access, reimbursement, and patient-support information.
Develop and execute territory and account plans addressing priorities, treatment pathways, diagnostic workflows, stakeholders, barriers to appropriate use, and opportunities to improve customer and patient support.
Understand account processes for molecular testing, pathology coordination, specialty pharmacy fulfillment, patient access, reimbursement, HUB services, and patient support, and connect customers with appropriate resources.
Coordinate account support with Precision Oncology leadership, Medical Science Liaisons, Market Access, National or Strategic Accounts, Marketing, Sales Operations, Training, and Patient Services while maintaining boundaries between commercial and medical functions.
Maintain knowledge of cholangiocarcinoma, FGFR2 fusions, treatment modalities, competitor activity, oncology trends, and the evolving business environment.
Provide field and customer insights to leadership and internal partners about disease awareness, diagnosis, molecular testing, treatment education, account needs, tools, and product messaging.
Use CRM and other company systems to document customer interactions, maintain account plans, manage follow-up, and support territory execution.
Analyze business trends, account dynamics, approved claims or other data, and territory performance to prioritize activities and inform decisions.
Manage territory resources and promotional budgets within company guidelines; complete reports, training, administrative tasks, and expense submissions accurately and on time.
Participate in medical meetings, conferences, speaker programs, and local educational initiatives in accordance with company policy.
Demonstrate commitment to diversity, equity, and inclusion through ongoing development, inclusive behavior, and proactive bias management.
Perform other duties as assigned.