Precertification Coordinator General Surgery

Ascension • Woodway, TX

19h • Onsite

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

• Functional experience verifying insurance benefits, auditing payor guidelines, and navigating online portals to secure surgical prior authorizations.
• Prior administrative or operational experience within a medical practice or specialty clinic environment.
• Familiarity with clinical terminology, CPT/ICD-10 coding, and surgical ordering workflows.
• A proactive, highly organized professional capable of balancing surgical authorizations, front-desk interactions, and phone queues simultaneously.
• Excellent verbal communication and diplomatic negotiation skills to discuss fee estimates and payment plans with patients comfortably.

Responsibilities

• Verify insurance benefits and secure timely prior authorizations for in-office procedures as well as inpatient and outpatient surgical cases.
• Manage dedicated surgical and clinic schedules for 2 of 4 practice surgeons, while maintaining cross-trained readiness to cover all 4 provider calendars as needed.
• Calculate and provide accurate surgical fee estimates to patients, collect upfront payments, and structure manageable payment plans prior to procedure dates.
• Handle high-volume inbound phone queries, schedule specialist appointments, and process incoming patient referrals with speed and clinical accuracy.
• Provide cross-functional front-desk coverage, managing seamless patient check-in/check-out workflows, collecting co-pays, and updating EHR demographic files.
• Serve as an agile back-up scheduler for partner specialty clinics across the medical group network (AMG) as operational needs arise.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED