Precert Specialist - Pain Mgt

Carolina Orthopaedic and Neurosurgical AssociatesSpartanburg, SC
Onsite

About The Position

Medical Office Personnel with administrative responsibilities focus on obtaining pre-certifications and authorizations for procedures for our pain management physicians. The candidate must be detail-oriented, focused, organized, and a team player with an attitude to contribute meaningfully to the practice.

Requirements

  • Working knowledge of medical terminology, insurance packages/plans, and proficient with EMR
  • Clearly communicate with providers, insurance companies, and staff.
  • Excellent verbal and written communication skills
  • Excellent organizational skills, multi-tasking capabilities, and detail-oriented
  • Customer Services skills
  • Basic Computer/PC and Internet skills
  • Attention to detail and problem-solving skills
  • Must be a great team player
  • 1 to 2 years Work Experience
  • High School Education Level

Nice To Haves

  • 1 year precertification experience

Responsibilities

  • Contact insurance companies and other third-party payers to determine preauthorization requirements for diagnostic services.
  • Call insurance companies or use online tools to obtain preauthorization.
  • Follows up timely and thoroughly.
  • Ensures all preauthorization issues are communicated in a timely manner.
  • Liaisons with the physician’s staff to obtain additional insurance and/or clinical information.
  • Reviews patients' charts and submits appropriate and pertinent information from the clinicals for medical necessity for the service.
  • Follows up properly on all denials and peer-to-peer requests.
  • Documents appropriately regarding all actions, authorization, and denials.
  • Able to prioritize, work accurately, work well independently, and able to maintain focus under pressure.
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