Pre-Service Quality Training Specialist

MultiCare Health System

4d•Onsite

About The Position

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0, Shift: Day, Schedule: 8am-4:30pm Position Summary The Quality Specialist is responsible for conducting needs assessments and performance improvement activities in order to achieve a high level of both quality and efficiency. In partnership with directors, managers, and leaders, his or her position determines and maintains processes to achieve increasingly effective and efficient personnel performance and quality. This position assists in the development, coordination, and implementation of the orientation and continuing educational needs and activities of all staff members. The Quality Specialist ensures training aids/manuals/handbooks are maintained and functional, conducts new hire and continuing education training, and coordinates logistics and record keeping of training activities.

Requirements

Bachelor’s degree or Associate’s degree with two (2)+ years of relevant experience may be substituted
Participation in the Quality Management Internship may also be substituted for the Bachelor’s degree requirement
Experience with automated information systems and computer software applications including data entry and retrieval required
Experience in a leadership and/or coaching position required

Responsibilities

Conducting needs assessments and performance improvement activities
Determining and maintaining processes to achieve increasingly effective and efficient personnel performance and quality
Assisting in the development, coordination, and implementation of the orientation and continuing educational needs and activities of all staff members
Ensuring training aids/manuals/handbooks are maintained and functional
Conducting new hire and continuing education training
Coordinating logistics and record keeping of training activities