Pre-Sales Support Analyst
About The Position
The Pre-Sales Support Analyst is responsible for supporting the sales organization by assisting with Requests for Proposals (RFPs), Requests for Information (RFIs), client presentations, and other pre-sales documentation. This role works closely with Sales Directors, subject matter experts, and internal stakeholders to ensure timely, accurate, and high-quality responses to prospective clients. The ideal candidate is highly organized, detail-oriented, and possesses strong written communication skills. They thrive in a fast-paced environment, can manage multiple priorities, and are eager to learn about the organization's products, services, and value proposition.
Requirements
- 0 to 2 years of professional experience in sales support, business operations, marketing, communications, administration, customer service, or related field.
- Bachelor’s degree in Business Administration, Marketing, Communications, English, Health Administration, or a related field.
- Strong written and verbal communication skills.
- Excellent proofreading and attention to detail.
- Strong organizational and time management abilities.
- Basic project coordination skills.
- Critical thinking and problem-solving capabilities.
- Ability to manage multiple priorities and deadlines.
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.
- Ability to work collaboratively across functions and build positive working relationships.
- Commitment to producing high-quality, accurate work.
Nice To Haves
- Internship, co-op, or project experience involving business writing, research, or document management is preferred.
- Experience supporting RFPs, proposals, bids, or client-facing business communications.
- Exposure to healthcare, insurance, employee benefits, wellness, or technology industries.
- Experience using AI tools
- Recent graduates with strong academic achievement and internship experience are encouraged to apply.
- Knowledge of Salesforce, Responsive, SharePoint, or similar content management systems.
- Experience working with proposal automation tools.
- Familiarity with employee benefits, wellness, or healthcare terminology.
Responsibilities
- Assist in the preparation and completion of RFPs, RFIs, questionnaires, and other sales support materials.
- Draft, edit, and proofread proposal responses, executive summaries, cover letters, and client-facing documents.
- Coordinate with subject matter experts to gather information needed for proposal responses and sales materials.
- Maintain and update the proposal content library and knowledge management systems.
- Ensure proposal submissions are accurate, well-formatted, and completed within established deadlines.
- Support sales teams in developing customized responses and presentations for prospective clients.
- Track proposal deadlines, requirements, and deliverables using project management tools and processes.
- Identify opportunities to improve proposal processes, templates, and content accuracy.
- Assist with special projects and administrative activities related to the sales cycle and business development efforts.
- Other duties as assigned
Benefits
- Medical
- Dental
- Vision
- 401(k) with company match
- Company paid Life, AD&D Short and Long term disability insurance
- Generous PTO
- Holidays
- Summer Fridays
- 100% paid parental leave
- Wellness Resources
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
