Pre Sales Specialist

NORSAT INTERNATIONAL INCRichmond, BC
CA$40,000 - CA$50,000Onsite

About The Position

The Pre Sales Specialist supports the Sales teams by creating customized solutions for customers, which includes technical documentation, etc. This role also works with external vendors and internal teams to support product deliveries and technical inquiries. This position plays a key role in ensuring accurate documentation, efficient workflow coordination, and timely support for customer and internal requests.

Requirements

  • BSc in Electrical/Mechatronics Engineering
  • Two years of experience working in a similar role
  • Good Written and Verbal Communication in English required

Nice To Haves

  • Understanding of communication systems and RF an asset
  • Experience creating customized satellite solutions an asset
  • Mandarin speaking is an asset
  • Experience with the following software: Hubspot, PowerBI, Business Central, Windchill is preferred

Responsibilities

  • Work with Engineering and vendors to create custom RF Component and Satellite solutions for the company’s customers
  • Create and maintain part numbers and associated data within engineering systems
  • Develop and maintain marketing datasheets for custom and standard parts
  • Assist engineering teams with sourcing and evaluating components
  • Support engineering documentation including specifications and product data
  • Maintain documentation within PLM, CRM, and ERP systems
  • Support Power BI, and related business systems
  • Coordinate cross-functional communication between Sales, Engineering, and Operations
  • Support technical documentation for product releases and customer deliverables
  • Support engineering and sales workflow coordination
  • Other duties as assigned

Benefits

  • Paid vacation days
  • 5 paid sick days
  • 100% paid by employer comprehensive health benefits package including medical, dental, life & more (coverage varies)
  • RRSP program
  • Up to an annual maximum of $2,000 per year professional development fund for designations and accreditations
  • 100% reimbursed for job-related training
  • On-going training available
  • Flexible hours of work based on position
  • Employee Referral Program
  • Employee Award Program
  • Plenty of on-site and street parking & a bus stop right in front of the office (bus 405, 410, 416)
  • Leisure areas in the office, employees are encouraged to have some fun! (i.e., ping pong table, foosball, Wii, tabletop games, card games)
  • Employee events & initiatives: company BBQs, field trips, annual summer event, free snacks events, lunchroom has free flow of coffees & teas
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