Pre-Sales Specialist/Solutions Architect – Full-time – Work from Home in the US

Crawford Technologies,
$130,000 - $160,000Remote

About The Position

Bring your technical expertise and join our team of specialized staff. Use your knowledge to outline solutions and convey the value and benefits of our products to our partners, prospects and customers. Enjoy working with a great team of professional services and sales. If you have background in print-stream conversions, document re-engineering, high-volume document workflow, document accessibility and archiving software solutions, DON’T wait; contact us now for an opportunity to work with a dynamic team and at a rapidly growing software company. Responsible for the Presales/Post sales/Project Manager Engineer/Services: Demonstrate exceptional communication skills, strong interpersonal skills, and the ability to influence to close sales. Be self-motivated, organized, and able to multitask.

Requirements

  • Ability to build strong and productive working relationships with customers/clients, including the ability to gain and maintain client trust.
  • Strong leadership skills and confidence in presenting at all levels of management and technical staff members.
  • Working knowledge of common software applications and uses; including Operating Systems, MS Office Applications, Internet Browsers, and Adobe Acrobat.
  • Ability to learn new software applications as they appear in the market and stay current with technology.
  • Excellent computer application skills such as Visio, Microsoft Word, Excel, PowerPoint etc.
  • Self-directed, with the ability to plan your own activities to meet sales activity.
  • Ability to manage a multi-tasking environment.
  • Manage across several time zones.
  • Excellent presentation skills are required.
  • Excellent communication skills, both written and verbal, time management and relationship management skills.
  • Ability to clearly document business requirements and translate to technical solutions and specifications to document requirements for development and work with staff for solutions.
  • Willingness and ability to travel up to 30% of the time as required by business needs.
  • Knowledge of ECM Archive solutions (CMOD, Filenet, Mobius, EOS)
  • Knowledge of formatted print streams (AFP, Xerox, PDF, Postscript and PCL)
  • Minimum of 10 years’ experience in a similar position within Enterprise Software or Content Management marketplace with a proven track record of successful selling of high value software into Financial Services, Insurance, Telecom, Government, PSPs, etc.
  • Knowledge of industry print streams required (AFP, Xerox, PDF, Postscript, PCL) and image type files.
  • Industry knowledge of print production facilities from printing devices and finishing equipment requirements.
  • Some understanding of different programming languages and scripting knowledge.
  • Computer OS knowledge, MVS ZOS, Windows, Linux, AIX, Solaris.
  • Database structure and knowledge. SQL, MySQL knowledge.
  • Knowledge of: Scripting and or programming skills (Java, .NET, C)

Nice To Haves

  • Scripting languages a plus (Python, REXX, VB)
  • Database knowledge a plus (Oracle, SQL Server)
  • Programming Languages a plus (Java, .NET, C++)

Responsibilities

  • Engaging with sales and services team to gather requirements for direct and partner sales.
  • Provide pre-sales support, industry knowledge and Crawford’s solutions and offerings.
  • Document requirements for solutions and required components and services.
  • Demo products and solutions, either onsite or using online web presentment tools.
  • Work with sales staff to target key value points and clearly present and articulate the value of the solution.
  • Demo all solutions with confidence and perform proof of concepts when required.
  • Work with services team to clearly define proof of concept guidelines.
  • Document enhancement request from customers and clearly demonstrate the value to the customer and CrawfordTech.
  • Articulate requirements and overall solution.
  • Perform onsite or offsite, services work and training on products.

Benefits

  • Competitive salary (Commensurate with experience and position and eligible commission)
  • Excellent benefits
  • Medical
  • Dental
  • Vision
  • Short Term Disability
  • Long Term Disability
  • Group and Voluntary Life
  • Sick Time Pay
  • Vacation Pay
  • Holiday Pay
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