Pre-Sales Solutions Manager

Vable

11h • Remote

About The Position

Vable builds content intelligence software used by international law firms, consultancies and government teams. We help organisations turn information overload into competitive advantage. We are at an inflection point. AI is reshaping how legal professionals consume and act on information. Our go-to-market engine needs to match the ambition of the product. Now we need someone who can accelerate how we win and land new customers, someone who is equally at home in a technical conversation and a commercial one.

This is a hybrid pre-sales and pilot success role sitting at the intersection of sales, product, and customer success. You will own the technical side of the sales cycle — designing and running demos, handling evaluation questions, and building the materials that help prospects make confident decisions. You will also take primary ownership of the pilot experience for prospects, from onboarding through to conversion. That means defining what success looks like, tracking it, and removing blockers before they become problems. You will be working in a lean, fully remote team where things move quickly and the expectation is that you come ready to contribute. You will need to build relationships fast, operate with a high degree of independence, and work closely across sales, product, and CS without being siloed. If something needs figuring out, you figure it out.

Requirements

• Operated in a customer-facing B2B SaaS role and know what a well-run sales cycle and a successful pilot look like.
• Comfortable presenting and demoing software to business stakeholders.
• Ability to explain technical concepts clearly to non-technical audiences.
• Ability to manage multiple active engagements without letting things slip.
• Commercially switched on.
• Understand how the pre-sales and onboarding experience connects to revenue and use that to push things forward.
• Prospect conversations are structured, the problem is defined before you walk in, and you leave with next steps agreed.
• Ability to pick up on how a company operates, what matters to buyers, and how to earn trust quickly.
• 4+ years of experience in a customer-facing role in a B2B SaaS environment — customer success, sales support, implementation, or a similar function
• Comfortable working independently in a fully remote environment with a high degree of autonomy.
• Right to live and work in USA

Nice To Haves

• Experience in legaltech, professional services, or a compliance-sensitive industry is a genuine advantage.
• If your background is elsewhere in B2B SaaS, the bar is higher on demonstrating you can earn the trust of a sophisticated client base with a technically complex product.
• Remote work is not a perk bolted onto an office culture at Vable, it is how we operate, and it requires genuine discipline, strong async communication, and the ability to stay effective without anyone checking in on you.
• Genuinely curious about technology and how it solves real business problems
• A self-starter who operates with a degree of ambiguity and does not wait to be told what to do
• Familiarity with CRM tools, particularly HubSpot, is an advantage

Responsibilities

• Design and deliver tailored product demos that speak to prospect needs and business context
• Handle technical and product questions from prospects, working with internal teams to get answers when needed
• Maintain demo environments and evaluation materials, keeping them current as the product evolves
• Contribute to business case and proposal responses
• Document patterns in prospect questions and objections and feed these back into product and marketing
• Own the end-to-end user/account experience for prospects during their pilot period, covering setup, training, and regular check-ins
• Define pilot success metrics in partnership with the prospect and track progress against them
• Proactively identify and resolve blockers to adoption before they become problems
• Build strong relationships during pilots that support conversion to full contracts
• Hand off successfully converted customers to the broader CS team with full context and continuity
• Work closely with Sales, Product, and CS to share what you are seeing in demos and pilots
• Build and maintain reusable materials including demo scripts, onboarding guides, FAQs, and evaluation frameworks
• Define, track, and report on pre-sales and pilot performance metrics, including demo activity, pilot status, and conversion rates
• Identify patterns across pilots and evaluations that can inform product, sales, or CS decisions
• Contribute to improving the pre-sales and pilot process as the company scales

Benefits

• WFH and learning budgets
• Private healthcare after probation
• EAP
• Real autonomy
• Direct influence
• A clear path to grow as Vable scales

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed