Pre-Sales Solutions Consultant, Mirakl Connect

Mirakl - AMER • Boston, MA

1d • $82,500 - $104,500 • Hybrid

About The Position

Mirakl is seeking a Pre-Sales Solutions Consultant for the Mirakl Connect team. This hybrid role involves both pre-sales consulting and post-sales onboarding. The consultant will partner with Account Executives to understand customer needs and demonstrate how Mirakl Connect can accelerate marketplace growth. Responsibilities include leading discovery conversations, delivering product demonstrations, answering technical and functional questions, and explaining the value of Catalog Transformer and the Mirakl Connect ecosystem. Post-sale, the role supports a smooth transition to onboarding, ensuring successful implementation and value delivery. The consultant will act as a trusted advisor to senior stakeholders, uncovering business challenges, aligning priorities with Mirakl capabilities, and identifying expansion opportunities. Additionally, the role contributes to improving sales and onboarding processes through messaging refinement, asset development, market feedback, and leveraging AI/automation for a best-in-class customer experience. This is a permanent position based in the Boston office, requiring 4 days on-site per week.

Requirements

• 3+ years of experience in Solutions Consulting, Sales Engineering, Pre-Sales, Implementation, Professional Services, Customer Success, or a similar customer-facing SaaS role.
• Strong presentation and product demonstration skills, with the ability to tailor a message to different audiences and levels of seniority.
• Experience partnering closely with Account Executives and contributing to opportunity strategy, qualification, proposals, or RFP responses.
• Ability to manage multiple opportunities and customer engagements while maintaining a high level of organization and follow-through.
• Strong problem-solving skills and the ability to collaborate effectively across Sales, Product, Engineering, Support, and Partnerships.
• Experience working with Shopify, APIs, integrations, data flows, or other technical concepts relevant to SaaS implementations.

Nice To Haves

• Experience in marketplaces, ecommerce, retail, catalog management, product data, or digital transformation is a plus.
• Experience leveraging AI tools to improve productivity, sales effectiveness, or customer outcomes is a plus.

Responsibilities

• Partner with Account Executives throughout the sales cycle to qualify opportunities, understand customer needs, and define the appropriate solution approach.
• Lead discovery sessions with prospects and customers to uncover business objectives, current processes, pain points, technical requirements, and success criteria.
• Deliver compelling, tailored product demonstrations and presentations that connect Catalog Transformer and Mirakl Connect capabilities to customer business outcomes.
• Collaborate with Sales on proposals, responses to RFPs and RFIs, proof-of-concept planning, security and technical questionnaires, and other strategic deal activities.
• Work closely with Product, Engineering, Support, Partnerships, and Marketplace Operators to validate solution feasibility and ensure a smooth customer experience.
• Support the transition from closed-won to onboarding, ensuring that customer goals, requirements, solution decisions, and success criteria are clearly documented and communicated.
• Own or support the onboarding experience for Catalog Transformer customers, from kickoff through successful launch and early adoption.
• Create and maintain sales and onboarding assets, including discovery guides, demo flows, solution templates, playbooks, case studies, and customer-facing documentation.
• Capture customer and prospect feedback to influence product priorities, positioning, competitive insights, and go-to-market strategy.
• Leverage AI and automation tools, such as Salesforce, Dust, Claude, and Make, to improve sales effectiveness, documentation quality, solution consistency, and operational efficiency.
• Contribute to continuous improvement of the Solutions Consulting and onboarding motions by sharing best practices, analyzing performance, and reducing friction across the customer journey.

Benefits

• Health insurance
• Dental insurance
• 401(k) match plan
• Commuter benefits
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed