Pre-Sales / Solutioning Architect – Dynatrace Practice

DXC Technology•New Orleans, LA

1d•Hybrid

About The Position

Pre-Sales / Solutioning Architect – Dynatrace Practice DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we Location: Hybrid. Candidates located within 25 miles of a DXC office are required to work onsite two days per week. Preferred locations: Plano, TX · Detroit/Farmington Hills, MI · Nashville, TN · New York City, NY · New Orleans, LA · Ashburn, VA · Tulsa, OK Role Overview: The Pre-Sales / Solutioning Architect for the Dynatrace Practice is a senior, customer-facing technical leader responsible for shaping, positioning, and technically validating Dynatrace-led solutions during the sales cycle. This role bridges sales strategy, technical architecture, and delivery feasibility, ensuring proposed solutions align with client outcomes, DXC offerings, and Dynatrace best practices. This individual partners closely with Sales, Account Teams, ServiceNow, Cloud, and Delivery leaders to design observability-driven solutions that improve performance, reliability, security, and business outcomes across complex enterprise environments.

Requirements

7+ years in enterprise IT, observability, performance engineering, or cloud architecture
Strong hands-on experience with Dynatrace (APM, Infra, DEM, Logs, AIOps)
Proven experience in pre-sales, solution architecture, or technical consulting
Ability to communicate complex technical concepts to technical and executive audiences
Experience working in enterprise, multi-platform environments (on-prem, hybrid, cloud)
Must be legally authorized to work in the United States without requiring current or future sponsorship.

Nice To Haves

Dynatrace certifications (Associate, Professional, or Master)
Experience integrating Dynatrace with ServiceNow ITOM/AIOps
Background in SRE, DevOps, CloudOps, or Managed Services
Exposure to large-scale enterprise transformations or global clients.

Responsibilities

Lead technical discovery and solution design for Dynatrace opportunities across infrastructure, applications, cloud, and digital experience monitoring
Translate customer business challenges into value-driven Dynatrace architectures (APM, Infra, DEM, Logs, Security, AIOps)
Design end-to-end solutions incorporating Dynatrace + DXC services (implementation, optimization, managed services, cloud, SRE, FinOps)
Support RFP/RFI responses, solution narratives, architecture diagrams, and technical sections
Define scope, assumptions, dependencies, and risks to ensure a clean handoff to delivery
Partner with Account Executives and Sales Engineers to support qualified opportunities
Act as the technical voice of credibility in customer meetings, workshops, and executive briefings
Assist in value articulation, use-case mapping, and ROI storytelling (performance, cost, reliability, risk reduction)
Collaborate with Dynatrace field teams and partners as needed
Align Dynatrace solutions with ServiceNow (ITOM, ITSM, AIOps), cloud platforms (AWS, Azure, GCP), and DXC Managed Services
Design solutions that support operational maturity models (SRE, AIOps, CloudOps, Digital Transformation)
Identify opportunities to expand beyond tooling into ongoing services and outcomes
Maintain deep working knowledge of Dynatrace platform capabilities and roadmap
Stay current on observability trends, cloud architectures, and enterprise monitoring strategies
Contribute to standard solution patterns, reference architectures, and reusable assets for the practice
Support internal enablement and deal reviews as a subject-matter expert