Pre-Sales Application Engineer -GCMS

Agilent Technologies•Wilmington, DE

6d•$105,075 - $175,125•Hybrid

About The Position

An Agilent Pre-Sales Application Scientist delivers technical expertise for solution implementation to customers based on Agilent products and services. They are focused on different phases of the sales process, including requirements analysis, feature-by-feature demonstrations, benchmarks, positioning, and implementation. In summary, this team member understands customers' problems, recommends solutions to meet their needs, and ensures customer satisfaction!

Requirements

A Bachelor's, Master's, or other University degree in Analytical Chemistry or other related field is highly preferred; we may consider applicants with an equivalent combination of training, education, and relevant work experience.
2+ years of experience with a broad range of GCMS instrumentation and applications is required.
Excellent verbal, written, and presentation skills in addition to strong project management and time-management skills.
Ability to work well with all levels of staff, internal and external customers, and partners.
Must have a valid driver's license.

Nice To Haves

Candidates with relevant research and a Ph.D. are a plus!
Experience with MassHunter is highly desired.
Experience in triple quadrupole techniques is highly desired.
Previous industry or research experience in the following areas: Environmental, Food, Forensic Toxicology, or Life Science Research is desired.

Responsibilities

Will be the technical subject matter expert for Agilent's GCMS (Gas Chromatography Mass Spectrometry) systems, including Single Quad, Triple Quad, and Q-ToF Systems.
Analyzes customer requirements and recommends an appropriate solution. Is responsible for customer-facing demonstrations.
Acts as the customer voice to influence future product design.
Assists the field organization to meet or exceed sales quota through the provision of technical expertise.
Contributes to sales account planning. Participates actively in sales from deal qualification through closure and owns the technical closure of the deal.
Develops and delivers technical promotional presentations at conferences, workshops, and customer events.
Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over the competition).
May deliver customer training classes and provide insights on our applications.
Works on system/application workflow assignments with broadly defined objectives and solves non-routine issues, challenges, and problems within the field of specialization.