PRE-REGISTRATION CLERK - FULL TIME

Ste Genevieve County Memorial Hospital•Ste. Genevieve, MO

12d•Onsite

About The Position

Ste. Genevieve County Memorial Hospital is a Critical Access Hospital, stand-alone, not-for-profit hospital located in Ste. Genevieve, MO, that focuses on personalized care. Our 25-inpatient bed facility is a Medicare 4-star rated and is ranked in the top 1% nationally for Patient Safety, Quality, and Efficiency. We are proud to extend the mission of SGCMH by putting people first with excellent, personalized, and compassionate healthcare. Our deep community roots date back as the oldest town west of the Mississippi river and is the first French settlement Missouri with the hospital employing approximately 490 employees and 100 multi-specialty providers on staff. We have all the best qualities of working in a large hospital without all the hassle of driving to the city and working in a corporate environment.

Requirements

High school student or equivalent.
Basic office skills such as keyboarding and filing.
3 months to 1 year of experience.

Responsibilities

Verify patient information for accurate billing, precertification and patient cost estimations.
Verify eligibility, benefits, patient cost estimates & precertification for scheduled outpatient surgeries/procedures.
Notify scheduled patients of estimated amount due for scheduled outpatient tests/procedures and attempt to collect self-pay balances prior to services rendered. Communicate to admitting staff for any patients needing to pay at the time of service of amount to collect.
Edit all necessary information for proper billing to ensure accuracy and timely submission to insurance carriers.
Apply customer service skills to resolve patient inquires and concerns pertaining to their hospital accounts.
Organize and prioritize work based on time needed to complete with minimum supervision. Exhibit good judgment as well as thorough knowledge of ethical and legal billing procedures.
Stay informed of changes in billing & precertification procedures that affect processes and reimbursement effectiveness.
Meet department goals.
Communicate with other members of the coding/clinical/hospital/billing/registration staff with any information that needs to be shared.
Welcome patients to the hospital/department by greeting patient and visitors over the telephone, answers inquiries or refers questions to other staff members when needed.
Monitor the creation, maintenance, and distribution of all required hospital documents and necessary insurance documents and information.
Use the appropriate processes to scan and archive important patient information and documentation
Identify learning opportunities, seeks guidance in new or unfamiliar situations.
Refer patients concerned about payment to Patient Accounts.
Act as a resource person for staff and hospital departments for questions and problems. Assist in the training and orientation of staff.
Provide coverage for CWS works on an as-needed basis.
Complete any project assigned by the CWS Director or Insurance Coordinator to the best of his/her abilities.