Pre-Registrar

Nashville General Hospital•Nashville, TN

2d•Onsite

About The Position

Nashville General Hospital is hiring a Pre-Registrar for Full-time day! A Pre-Registrar is the first line of quality service to our patients and guests. This position greets customers and provides the highest level of customer service possible. This position is responsible for registering patients, scheduling, benefit verification, scanning, faxing authorizations and referrals. All hours subject to change upon departmental needs with previous notification

Requirements

High school Diploma or equivalent
Minimum of 2 yrs. work experience working in a patient access fast-paced healthcare environment.
Insurance Verification Experience
Healthcare Scheduling Experience
Excellent patient registration skills
Excellent customer service and telephone etiquette required
Solid knowledge of medical terminology
Outstanding customer service abilities
Must be able to multi-task
Excellent organizational skills
Proficient computer skills; internet, typing, data entry

Nice To Haves

Bilingual English/Spanish Preferred
Experience working with managed care health plans

Responsibilities

Provide timely and accurate registrations and scheduling
Complete benefit verification
Provide patient education (regarding benefits)
Scan, fax and address appropriate authorizations and referrals for services
Review orders for completeness
Communicate appointments to patients, physicians and others as required
Act as a liaison to facilitate communications between physicians, patients/families, PAT, OR, patient access, patient accounts, payors and outside customers

Benefits

Benefits begin on the first day of the month after one full calendar month of employment
Programs to reduce share of deductible and total out-of-pocket expenses
Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses
Short and Long-Term Disability - up to 60% of eligible weekly pay
Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
Retirement Plan - eligible up to IRS max limits and includes company contribution
Shift and Weekend Differential Pay Offered on Nights and Weekends
Tuition Reimbursement for employee and dependents
12 paid holidays - any holiday worked is another holiday banked
Flexible Spending Accounts
Free Parking for all employees