Pre Production Technician I

HOYA Vision Care•Montreal, QC

11d•Onsite

About The Position

The Pre-Production Technician is primarily responsible for ensuring that every order that leaves the department is 100% ready with accurate and up to date production information ready for processing. Develop strong customer relations by ensuring that time sensitive jobs are delivered in an appropriate manner.

Requirements

High school graduate is the minimum education requirement.
Must be able to work in a fast paced high volume environment.
Keen attention to details, fast accurate use of computers and data entry.
Must be able to handle repetitive tasks while maintaining consistency, accuracy and efficiency.
Experience that requires alpha-numerical recognition, interpretation and execution is an asset.
Must be well organized, have excellent time management and multi-tasking abilities, and have a heightened sense of urgency.
Continuous learning is a large part of this position, and therefore ability to retain varying degrees of information is required (significant use of memory).
Must have excellent communication skills (both verbal and written).
Must be able to work in a team atmosphere as well as an individual with minimal supervision.
Standing, walking, reaching and bending constantly throughout the day.
Must be able to lift approximately 25 lbs.

Responsibilities

Ensure all Rx orders are entered properly into DVI through accurate, consistent and efficient editing procedures. Allocate and scan orders to the proper areas once completed.
Receive all orders that have been traced, provide accurate post-edit verification, and forward orders to proper areas once completed.
Ensure that breakage levels in pre-production and tracing/reprocessing meet standards by communication of repetitive errors found to management.
Enter lens information into DVI Software.
Enter/modify pick list/surface lens information.
Collecting packages from shipping, opening boxes, sorting for receiving.
Receiving frames in DVI software by matching the frame information in the system.
Inspect frames for any defect or broken parts.
Ensure that all frames are received to correct orders.
Collect lenses received from outsource labs and scan to receive in the system.
Matching work tickets with the lenses and sending to correct stations in the lab (shipping, finishing…).
Placing stickers and ensure all rush orders will be prioritized.
Pick up frames from tracing and place them in correct bin numbers.
Ensure all binned lenses are in corrects locations.
Collecting frames and lenses and place them in trays and send to Finishing department.
Ensure all frames and lenses are in correct trays and all jobs are scanned to the correct stations.
Identify time sensitive jobs/orders and work to ensure that they are escalated through the manufacturing process.
Reay information back to the Customer or Customer Care team out the status of time sensitive jobs.
All of the tasks above, plus any other tasks as specified by the supervisor.