Pre-Owned Operations Director

Del Grande Dealer Group • San Jose, CA

129d • Onsite

About The Position

At Del Grande Dealer Group (DGDG), we are redefining what modern automotive retail looks like. Powered by a people-first culture and a commitment to innovation, our vision is simple: create exceptional guest experiences while building scalable, high-performing operations. We are seeking a Pre-Owned Operations Director to lead and evolve DGDG’s centralized pre-owned strategy across acquisition, inventory management, and disposition. This is a highly visible leadership role responsible for building sustainable, scalable pre-owned performance while positioning the organization for continued growth and future acquisitions. This role reports directly to the VP of Sales and will play a critical part in shaping the next phase of DGDG’s pre-owned business. This is not a traditional used car role. You will operate at a group-wide, strategic level, owning the systems, processes, and partnerships that drive pre-owned performance across all rooftops. You’ll bring a modern, data-driven approach to inventory flow, while building a centralized model that increases volume without sacrificing margin or operational discipline.

Requirements

• 10+ years of progressive automotive experience, with deep expertise in pre-owned operations
• Experience in a high-volume, process-driven environment (e.g., CarMax, AutoNation, Sonic Automotive or similar)
• Prior leadership experience as a Store Manager, General Manager, or in a centralized/group-level role
• Demonstrated success driving inventory turn, acquisition strategy, and margin performance at scale
• Strong analytical and operational mindset with the ability to translate data into execution
• Experience building or optimizing centralized buying and disposition models
• Proven ability to lead cross-functional teams and influence at all levels of the organization

Responsibilities

• Lead the design and execution of DGDG’s end-to-end pre-owned operating model, ensuring alignment across acquisition, inventory lifecycle, and disposition.
• Oversee centralized auction buying and third-party sourcing strategies to ensure a consistent, high-quality pipeline of inventory across all stores. Optimize channel mix (auction, digital, private party) to drive both volume and margin.
• Own the group-wide strategy for wholesale, intercompany transfers, and inventory balancing. Ensure disciplined decision-making around aging inventory, exit strategies, and capital efficiency.
• Drive the expansion and performance of Sell2DGDG, including operational execution, marketing alignment, and customer acquisition strategy to increase direct-to-consumer vehicle sourcing.
• Build and implement scalable, repeatable processes that support current operations while positioning DGDG for future growth and acquisitions.
• Establish and monitor key performance metrics including turn rate, inventory aging, acquisition cost, and wholesale performance. Translate data into actionable insights that drive results across the group.
• Develop and maintain strong relationships with auctions, digital platforms, and wholesale partners to maximize value and market positioning.

Benefits

• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed