Pre-Owned Automotive Sales Consultant

Vinart Dealerships•Emmaus, PA

1d•Onsite

About The Position

The Pre-Owned Vehicle Salesperson is directly responsible for selling used vehicles meeting gross profit, volume and customer satisfaction standards. Must present a professional appearance.

Requirements

1 year of Automotive Sales experience preferred
High School Diploma or GED
Valid Driver's License and good driving record

Nice To Haves

Bilingual in Spanish- preferred

Responsibilities

Determine each customer’s vehicle needs by asking pertinent questions and carefully listening.
Demonstrate vehicles, including test drives.
Properly introduce customers to the Service facilities and to the appropriate Service personnel.
Deliver vehicles to customers.
Ensures customer understands the vehicle’s operating features, warranty and maintenance schedule while laying the foundation for customer loyalty.
Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Keep informed of new products, features, accessories, etc., and their benefits to customers.
Review with the Sales Manager monthly objectives, weekly activities and daily planned activities.
Understand the terminology of the automobile business, be informed on technological changes in the products and be able to communicate to customers.
Report any vehicle lot damage or any problem with a vehicle to the Sales Manager immediately.
Know and understand federal, state and local laws which govern retail auto sales.
Complete all training as directed by supervisor.
Follow policies and procedures as set forth in Employee Handbook.
Any other duties as assigned.