Pre-Litigation Medical Assistant

KDC LLC•Dallas, TX

9d•Onsite

About The Position

The Pre-Litigation Medical Assistant serves as a key medical resource within the Pre-Litigation Department, providing medical insight, supporting case reviews, and assisting with training initiatives. Working closely with legal nurses, attorneys, case managers, and clients, this role helps interpret medical records, clarify treatment and injury-related issues, and support informed case evaluations. Success in this role requires strong medical knowledge, analytical skills, attention to detail, and a commitment to accuracy, compliance, and client service.

Requirements

State-approved Medical Assistant or Certified Nurse Assistant training program preferred
High-school diploma/GED; Associate degree preferred
Medical Records review experience desired
2 or more years of medical experience preferred in one or more of the following: Primary Care, Emergency Room/Urgent Care, Orthopedic or Neurology
Teaching ability: desire to share information directly contributes to the success of others
Exceptional verbal and written communication skills on the phone, in person and email
Advanced Research skills
Proven success in meeting expectations as part of a team
Proficient use of Microsoft Office applications
Ability to maintain a high degree of discretion dealing with confidential information
Superb organizational and time management skills; meticulous attention to detail
Able to work under pressure and adhere to deadlines
Perform other duties and responsibilities as requested by leadership

Nice To Haves

Law firm experience a plus

Responsibilities

Complete case medical assessments
Update client medical appointments
Assist with coordinating medical treatment and transportation
Monitor client medical conditions and report changes to legal team and attorneys.
Provide medical education to team members and clients, ensuring clarity on injuries and treatment plans.
Assist clients and teams in understanding case-related injuries, probable treatment, and medical terminology.
Review and/or summarize medical and billing records throughout the treatment phase.
Conduct literature reviews using multiple databases for case-related research.
Assist with medical writing for internal and external publications and training materials.
Design and deliver training, both one-on-one and group sessions, virtual and in-person, while educating employees during orientation and onboarding on essential medical knowledge
Communicate with clients to clarify treatment procedures and emphasize their importance.
Deliver compassionate support and assistance to clients when needed, ensuring a positive experience.