Pre-Install Configuration Technician I

Canon Careers • Irving, TX

4d • Onsite

About The Position

Are you seeking an opportunity to utilize your hands on skills to work on equipment? In this position you will receive on the job training to configure Canon’s copier equipment in preparation for installation, as well as to conduct basic used equipment evaluations. You will also assist in other Logistics areas as assigned. Your Impact - Perform daily assigned pre-installations and configurations - Maintain appropriate performance metrics i.e. monthly average labor time for service calls, closed service calls, work quality, etc. - Maintain technical information and assigned Canon property - Obtain equipment training and receive certifications of completion - Communicate well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines - Assist and/or cross train in other Logistics functions as assigned - Consistently follow all documented shop processes and procedures - Maintain shop cleanliness and security - Use chemical solvents

Requirements

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience
• Good working knowledge of personal computers, general and office application software
• Capable of accessing E-support via a computer and other on-line tools
• Capable of updating System Software on a Canon connected device
• Available to work overtime, as required, which may include weekends.
• Logical thinking possessing ability to learn and apply acquired knowledge
• Ability to gain working knowledge and aptitude on all current Canon multi functional devices
• Good technical and non-technical communication skills
• Demonstrate drive, a willingness to learn and is successful working in a team environment
• Demonstrate a positive work attitude
• Strong communication skills
• Must complete foundational training within first year of employment (Online Pre-Req and classroom training)
• Ability to travel to support other regional distribution locations as assigned (valid driver's license and acceptable driving record necessary)
• Must be able to frequently lift up to 50 lbs
• Must be able to lift up to 75 lbs. with assistance/using a team lift
• Frequent kneeling and standing
• Potential repetitive use of manual screw drivers

Nice To Haves

• Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-installation experience is helpful.
• Basic understanding of networking is helpful

Responsibilities

• Perform daily assigned pre-installations and configurations
• Maintain appropriate performance metrics i.e. monthly average labor time for service calls, closed service calls, work quality, etc.
• Maintain technical information and assigned Canon property
• Obtain equipment training and receive certifications of completion
• Communicate well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines
• Assist and/or cross train in other Logistics functions as assigned
• Consistently follow all documented shop processes and procedures
• Maintain shop cleanliness and security
• Use chemical solvents

Benefits

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else
• medical
• dental
• vision
• 401(k) Savings Plan
• discretionary profit sharing
• discretionary success sharing
• educational assistance
• recognition programs
• vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED