Pre-Construction Project Manager

Central States•Lowell, AR

5d•Onsite

About The Position

The Project Manager – Building Sales serves as the primary point of contact for customers after an order is placed. This role manages all aspects of the customer relationship through project completion, including entering material cut lists, coordinating deliveries, monitoring account receivables, and ensuring overall customer satisfaction.

Requirements

Bachelor’s degree in a relevant field, or equivalent combination of education and experience.
Proficiency in Microsoft Excel for data analysis.
Strong communication, organization, and problem-solving skills.

Nice To Haves

Bachelor’s degree in Business, Sales, or related field.
Experience in manufacturing, construction, or building materials industries.
Demonstrated success managing customer accounts or project-based sales.

Responsibilities

Serve as the main contact for assigned customers, managing all requests for quotes, orders, and credits.
Review customer-provided cut lists for accuracy, identify discrepancies, and communicate required changes promptly.
Manage account receivables by following up on outstanding payments and creating plans to address past-due accounts.
Facilitate freight collection and coordinate COD deliveries to ensure timely payment and delivery.
Collaborate with customers to forecast upcoming projects and align timelines with manufacturing capacity and material availability.
Communicate regularly with customers on project updates, delivery schedules, and back-order notifications.
Monitor contract deliveries and notify internal and external stakeholders of changes while validating job site readiness before manufacturing.
Address and escalate customer quality or satisfaction issues promptly to ensure resolution.
Maintain accurate and timely documentation for all customer interactions and transactions.
Performs other duties and activities related to the department as necessary to support overall operations and responsibilities, even if not specifically listed above.