Pre-Certification Specialist

Ohio ENT & Allergy Physicians•Columbus, OH

About The Position

We are seeking a highly organized and detail-oriented Pre-Certification Specialist to obtain insurance authorizations and verify patient benefits so services are approved before treatment. The role serves as a liaison between patients, providers, and insurance carriers to ensure medical services meet payer requirements and are authorized before treatment. The specialist helps minimize claim denials, improve reimbursement, and support a positive patient experience. The ideal candidate is knowledgeable in insurance processes, thrives in a fast-paced environment, and is committed to supporting patients and providers. The organization offers opportunities for growth and advancement. Work schedules are Monday through Friday.

Requirements

  • Minimum of 1–3 years of healthcare authorization, insurance verification, medical billing, and/or revenue cycle experience.
  • Experience working with multiple commercial insurers, Medicare, and Medicaid plans.
  • Good understanding of insurance plans and medical necessity guidelines.
  • Good knowledge of medical terminology and anatomy.
  • Proficiency with ICD-10 and CPT codes.
  • Excellent oral and written communication skills.
  • Proficiency with EMR and practice management systems.

Nice To Haves

  • Experience in a physician practice, outpatient clinic, hospital, or specialty healthcare setting.
  • Previous experience with pre-certifying surgical procedures.

Responsibilities

  • Verify patient insurance eligibility, benefits, and coverage.
  • Obtain prior authorizations and pre-certifications for procedures, diagnostic testing, and specialty services.
  • Review physician orders and supporting clinical documentation for authorization requirements.
  • Submit authorization requests and required medical records to insurance carriers.
  • Monitor and track authorization approvals, denials, and expirations.
  • Follow up on pending requests to ensure timely completion.
  • Communicate authorization status and patient financial responsibility to providers, staff, and patients.
  • Assist with appeals and reconsideration requests for denied services.
  • Maintain accurate documentation of authorization activities within electronic medical record (EMR) and practice management systems.
  • Collaborate with scheduling, clinical, and billing departments to reduce delays and support revenue cycle performance.

Benefits

  • Competitive salary and benefits package.
  • Medical, dental, and vision coverage.
  • Paid personal time.
  • Paid holidays.
  • 401(k).
  • Paid short-term disability, long-term disability, and life insurance.
  • Opportunities for growth and advancement.
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