Pre-Arrival Concierge

WHITE ELEPHANT RESORTS MANAGEMENT LLC • Nantucket, MA

1d • $0 - $24 • Onsite

About The Position

White Elephant Resorts is seeking a Seasonal Pre-Arrival Concierge to join their team. This role is responsible for contacting incoming guests before their arrival to assess their needs and make arrangements to ensure a top-tier guest experience. The position is located on Nantucket Island.

Requirements

• Understanding or knowledge of Nantucket restaurants and activities.
• Self-motivated.
• Sales-minded.
• Customer-focused.
• Detail and goal oriented.
• Willingness to learn new processes.
• Ability to merge into a dynamic work environment.
• Ability to work well under pressure.
• Excellent communication skills.
• Organized.
• Flexible.
• Great sense of humor.
• Experience with computers and Microsoft Office essential.

Responsibilities

• Contact all incoming guests prior to arrival.
• Assess and thoroughly review all guest needs.
• Handle necessary arrangements to ensure guests receive a top, beyond-compare experience.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed