Pre-Arrival Concierge

WHITE ELEPHANT RESORTS MANAGEMENT LLCNantucket, MA
$0 - $24Onsite

About The Position

White Elephant Resorts is seeking a Seasonal Pre-Arrival Concierge to join their team. This role is responsible for contacting incoming guests before their arrival to assess their needs and make arrangements to ensure a top-tier guest experience. The position is located on Nantucket Island.

Requirements

  • Understanding or knowledge of Nantucket restaurants and activities.
  • Self-motivated.
  • Sales-minded.
  • Customer-focused.
  • Detail and goal oriented.
  • Willingness to learn new processes.
  • Ability to merge into a dynamic work environment.
  • Ability to work well under pressure.
  • Excellent communication skills.
  • Organized.
  • Flexible.
  • Great sense of humor.
  • Experience with computers and Microsoft Office essential.

Responsibilities

  • Contact all incoming guests prior to arrival.
  • Assess and thoroughly review all guest needs.
  • Handle necessary arrangements to ensure guests receive a top, beyond-compare experience.
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