About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. In this role, you will supervise pre-analytic laboratory operations. When you join our team, you will be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. A caregiver in this position works days, 8:00am—5:00pm.

Requirements

  • Bachelor’s Degree
  • 2 years of supervisory or leadership experience
  • 4 years of relative experience OR High School Diploma/GED, 6 years of supervisory or leadership experience, and 4 years of relative experience OR Associate’s Degree, 4 years of supervisory or leadership experience, and 4 years of relative experience

Nice To Haves

  • Phlebotomy Leadership & commercial lab experience

Responsibilities

  • Oversee the Pre-Analytic laboratory or Call Center operations for one or multiple sites.
  • Responsible for all employment related activities, budgets, fiscal performance and adherence to quality and safety guidelines.
  • Supervise and develop a high performing, customer-oriented team.
  • Provide leadership and support staff to perform quality work as outlined by department and Cleveland Clinic policies.
  • Review and ensure the timeliness, accuracy, and quality of work.
  • Ensure proper staffing levels, workflow and ensure efficient utilization of resources.
  • Conduct competency assessments and performance appraisals and maintain appropriate documentation.
  • Review/approve department schedules, paid time off and leave requests.
  • Coordinate hiring, orientation, scheduling, and staff development including continuing education initiatives.
  • Assist with policy and procedure development; ensures compliance.
  • Identify and implement opportunities to improve procedures, processes, speed, quality, and effectiveness.

Benefits

  • 401k
  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • disability insurance
  • paid holidays
  • paid volunteer time
  • professional development
  • learning development program
  • tuition reimbursement
  • flexible scheduling
  • wellness programs
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