Pre-Analytical Assistant I

Quest Diagnostics•Lenexa, KS

6d•Onsite

About The Position

Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department. This role involves learning job duties, understanding the interconnectedness of functions within Tech Ops and Specimen Processing, and their impact on technical departments and result quality. The position requires identifying and resolving specimen-related issues, understanding compliance policies for test ordering, and meeting quality and production standards.

Requirements

Minimal data entry skills
High School Diploma or Equivalent (Required)

Nice To Haves

Previous experience in a production environment
Medical background preferred which includes medical terminology applicable to a clinical laboratory.

Responsibilities

Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality.
Identifies problems with specimen types, missing information, etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution.
Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer systems, and the directory of services.
Meets quality and production standards within 6 months of completing training.
Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.
Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences.
Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level.
Performs other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities