Pre-Analytical Assistant I

Cynet Systems•Houston, TX

23h•Onsite

About The Position

The Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department. This role involves learning assigned job duties and understanding how functions in Tech Ops and Specimen Processing work together to impact technical departments and result quality. The assistant will identify problems with specimen types and missing information, resolving or forwarding them for timely resolution. They will also demonstrate an understanding of compliance policies related to test ordering and meet quality and production standards. This position requires completing written documentation legibly and on time, reporting to work punctually, and supporting department performance during coworker absences. There is an expectation to learn additional functions to support progression to the next level. The role operates in a production environment, requiring effective communication, composure under pressure, and good judgment. Adherence to core values, safety, compliance, and work process policies is essential. The work is performed in a biohazard environment, requiring compliance with safety requirements and maintaining a neat, clean work area according to 5S standards. Flexibility and strong interpersonal skills are crucial for fostering a positive working environment and adapting to change.

Requirements

Minimal data entry skills.
Good organizational skills.
Understanding of specimen types related to test(s) ordered.
Knowledge of clinical department requirements regarding specimen types and quantity needed for each test, specimen handling, and delivery.
Understanding of compliance regulations related to test ordering.
Flexibility and a willingness to adapt to change and pursue continuous improvement.
Commitment to fulfilling internal and external customer requirements.
Willingness to actively contribute to a team-based working environment.
Ability and willingness to support department staffing needs regarding weekends, holidays, on-call, and overtime.
Tasks and responsibilities must be performed with confidence, accuracy, and in a timely manner.
High School Diploma or GED.
Ability to sit, stand, or walk for long periods.
Ability to lift up to 50 lbs.
Ability to maneuver large carts and racks with specimens.

Nice To Haves

Medical background preferred, including medical terminology applicable to a clinical laboratory.
Previous experience in a production environment preferred.
Familiarity with mainframe computers preferred.

Responsibilities

Perform general support functions within the Technical Operations Department.
Learn assigned job duties and understand how functions in Tech Ops and Specimen Processing impact technical departments and result quality.
Identify problems with specimen types and missing information regarding sorting, racking, centrifuging, delivery, and specimen storage.
Resolve or forward information to support timely resolution of specimen-related issues.
Demonstrate an understanding of compliance policies related to test ordering.
Research test order information on translation tables, computer systems, and the directory of services.
Meet quality and production standards within six months of completing training.
Complete all required written documentation legibly, understandably, and within assigned time frames.
Report to work on time, follow attendance guidelines, and support department performance during coworker absences.
Learn additional functions within Tech Ops and Specimen Processing to support progression to the next level.
Perform other duties as assigned.
Handle multiple tasks simultaneously while working in a production environment.
Communicate effectively with all levels of staff both verbally and in writing.
Maintain composure while working under pressure.
Exercise good judgment when determining actions to resolve problems.
Adhere to core values, safety, compliance, and work process policies and procedures.
Work in a biohazard environment in compliance with all applicable safety requirements.
Keep work area neat and clean while complying with 5S workplace standards.
Demonstrate strong interpersonal skills that foster a positive working environment.
Demonstrate work assignment flexibility and the ability to adapt to change.
Support department staffing needs regarding weekends, holidays, on-call, and overtime.
Perform manual functions such as sorting, racking, pickup and delivery of specimens to the laboratory, specimen storage, centrifugation, and aliquoting.