Pre Admit Tech/Phlebotomist Full Time days

LCMC Health•Marrero, LA

9d•Onsite

About The Position

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Performs Diagnostic Testing on patients. Collects blood and urine specimens using aseptic technique, performs EKG’s and enters collection of specimens into Epic EMR. Labels specimen containers / tubes appropriately (includes name, date of birth, physician, unit and patient MRN#) with label in front of patient. Provides and maintains a comfortable, safe environment for patients. Reports any equipment malfunction within 15 minutes of malfunction. Ensures proper identification of patients by verifying patients name, spelling, date of birth, MRN number and physician. Review physician order sheet for patient’s correct name & allergies. Introduces self to patient / family and explains procedures. Consults nursing personnel concerning ambiguous orders prior to performing test. Reports any abnormal results to nurse or faxes to MD office. Assists in pre-admit assessment of patients. Assists patients through various areas of Pre-Admission process as needed. Escorts / transports patients. Assists in escorting patient to radiology waiting, hospital exits, or other diagnostic departments. Escort patients to SDS or for discharge home from SDS. Transports specimens to lab when necessary. Performs additional duties as assigned. Performs additional duties as directed by manager and/or coordinator.

Requirements

GED / High School Diploma
One year in acute care facility in blood drawing and nursing assistant duties
American Heart Association, HeartSaver & First Aid.
Phlebotomy Certification or Proof of Completion of Educational Training in Phlebotomy

Responsibilities

Continuously displays a positive attitude that contributes to improving patient satisfaction results.
Applies customer service skills consistent with LCMC’s Customer Service programs.
Utilizes the service recovery process to address customers’ concerns or complaints.
Treats all customers with dignity, respect, courtesy and compassion.
Recognizes customer needs and begins to solve problems as soon as they are apparent.
Interacts with patients, families, visitors, and fellow employees to ensure a professional and courteous environment.
Displays behaviors which focus on the customer by doing what is appropriate the first time.
Advises supervisor of current or anticipated problems.
Effectively uses time and resources to accomplish their duties.
Self-starter who willingly puts forth effort and time and performs tasks with minimal supervision.
Resolves conflicting matters and schedules with peers and other staff.
Willingly accepts assignments and completes in a timely fashion.
Appropriately uses time and attendance system and adheres to related policies and procedures.
Be aware of possible compliance issues, specifically concerning fraud and abuse. Report these immediately.
Keeps patients informed and gives periodic updates as appropriate.
Within the scope of position, positively contributes to organizational goal of patient throughput.
Actively promotes and support LCMC’s performance improvement initiatives (i.e., participates in ongoing education, cultural change initiatives, etc.)
Is receptive to differing ideas and embraces change.
Verbal and written communications are clear, concise and accurate; uses positive non-verbal communication effectively.
Demonstrates and actively promotes compliance with all state and federal regulatory and accrediting agencies (i.e., patient safety, infection control, HIPAA, etc.)
Adheres to the Medical Center’s policies and procedures, as well as the Code of Conduct and all laws and regulations. Perform your duties in an ethical manner.
Ability to work on or with teams to cooperatively reach goals.
Appropriately documents in accordance with departmental and organizational policies.
Able to apply job knowledge to improve work processes.
Performs Diagnostic Testing on patients.
Collects blood and urine specimens using aseptic technique, performs EKG’s and enters collection of specimens into Epic EMR.
Labels specimen containers / tubes appropriately (includes name, date of birth, physician, unit and patient MRN#) with label in front of patient.
Provides and maintains a comfortable, safe environment for patients.
Reports any equipment malfunction within 15 minutes of malfunction.
Ensures proper identification of patients by verifying patients name, spelling, date of birth, MRN number and physician.
Review physician order sheet for patient’s correct name & allergies.
Introduces self to patient / family and explains procedures.
Consults nursing personnel concerning ambiguous orders prior to performing test.
Reports any abnormal results to nurse or faxes to MD office.
Assists in pre-admit assessment of patients.
Assists patients through various areas of Pre-Admission process as needed.
Escorts / transports patients.
Assists in escorting patient to radiology waiting, hospital exits, or other diagnostic departments. Escort patients to SDS or for discharge home from SDS.
Transports specimens to lab when necessary.
Performs additional duties as assigned.
Performs additional duties as directed by manager and/or coordinator.