Pre-Access Supervisor

Intermountain Health

4d • $25 - $40 • Onsite

About The Position

A Pre-Access Supervisor is responsible for supervising the daily activities of their assigned team within the Pre-Access Service Center (PASC). This role is responsible for implementing and enforcing department level policies and quality standards. They oversee department functions to ensure high quality standards are met with regards to servicing the needs of patients, physicians, regulatory agencies, and caresite departments.

Requirements

• High school diploma or equivalent is required.
• At least three years of work experience in Patient Access is required.
• Demonstrated ability to work in a fast-paced, goal-oriented environment.
• Leadership
• Revenue Cycle knowledge
• Coaching
• Basic computer skills
• Problem solving
• Insurance benefits
• Customer service
• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Nice To Haves

• Associates degree or higher is preferred.
• Previous experience with Epic is preferred.

Responsibilities

• Oversee day-to-day functions of the assigned Patient Access department.
• Monitor department specific workqueues and workflows to ensure timely delivery of outcomes.
• Collaborate with leaders throughout the organization to provide world-class care for patients.
• Provides input for hiring, training, coaching, and disciplinary processes for employees.
• Promotes the mission, vision, and values of Intermountain Health and abides by service behavior standards
• Assign daily work schedules and approve timecards.
• Performs front-line staff duties as required.
• Performs other duties as assigned.

Benefits

• Comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED