PRC Case Manager (Capital Region - New York)

St Catherine s Center for ChildrenVillage of Colonie, NY
$22 - $26Onsite

About The Position

The agency’s Capital Region Permanency Resource Center (“PRC” or “Center”) is designed to support and deliver specialized services to post-adoption, post-guardianship, and kinship caregiving families. Working in a team environment, the PRC Case Manager participates in community outreach activities, completes monthly face-to-face contact with the families in their homes, and completes required case documentation, including various assessment forms and short, targeted service plans. The Case Manager provides 1:1 counseling sessions as needed, and participates in the design and delivery of educational events, family engagement activities, respite care, and other program-related events.

Requirements

  • Bachelor’s Degree in social work, psychology, or human services, required.
  • Associate's with 2+ years of case work or human services field experience or other related professional experience, may be considered.
  • Knowledge of and ability to utilize community resources; Capable of building strong working relationships with regulatory bodies.
  • Clean & Valid New York State Driver’s License (actively licensed at least one year) with a reliable vehicle for transporting clients as needed, required.
  • Proficiency in various computer applications: Microsoft Office Suite, Google Business Workspace Suite; and use secure Internet practices.
  • Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.
  • A compassionate, warm and caring mindset; Capable of exhibiting empathy for those in crisis.
  • Qualities of positivity, flexibility and adaptability; A professional record of integrity, proven reliability and dependability.
  • Capable of exercising ethical, independent judgment and discretion, handle sensitive data with strict confidentiality.
  • Staff in driving positions must be able to meet agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.

Nice To Haves

  • Experience working with clients who exhibit significant emotional, behavioral, and interpersonal challenges, mental health diagnoses, and/or trauma history, a plus.
  • Experience working in community services as well with at-risk families, also preferred.
  • Experience with NYS OCFS CONNECTIONS or other electronic record system, preferred.
  • Familiarity with kinship caregiving and wraparound services in a family-centered system of care, a plus.

Responsibilities

  • Manages a caseload of families, as assigned, working to ensure the program meets all performance targets.
  • Completes face-to-face contacts with the families in their homes, completing all required case documentation, including various assessment forms and service plans.
  • Provides 1:1 counseling sessions, as needed; incorporates trauma-informed support and motivational interviewing into the program milieu.
  • In a team environment, supports the program’s design and delivery of parent education sessions, educational events, pro-social respite activities, and family engagement.
  • As a part of community outreach, assists in the delivery of presentations to community groups and local organizations in various targeted communities.
  • In a team environment, supports the delivery of parenting education sessions, utilizing the Parenting a Second Time Around curriculum, or other training materials, as directed.
  • Safely transports community members and/or their children in the delivery of program services, to address basic transportation needs, or to meet the families’ other social needs linked to service goal attainment.
  • Actively communicates program information, concerns, needs, and progress to program leadership.
  • Completes additional position-related duties and responsibilities, as assigned by the agency’s foster care director or Assistant Program Coordinator.

Benefits

  • Competitive Pay with an Excellent Benefits Package
  • Health Insurance options: Medical, Dental and Vision
  • $600 Well-being Reimbursement Benefit
  • Generous Combined Leave Time (CLT) and Paid Holidays!
  • Pension Plan with Generous Agency Contribution
  • 403b Retirement Savings Plan
  • Life Insurance – Automatic Benefit at no cost to employee
  • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate
  • Tuition Reimbursement & Travel/ Mileage Reimbursement
  • Professional Development & Career Growth Opportunities
  • The Comfort of a Business Casual Environment
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