Practice Surgical Scheduler- Gastroenterology practice

Concord Hospital•Concord, NH

8d•Onsite

About The Position

Practice Surgical Scheduler for our Gastroenterology practice. Clinical background is preferred. Practice hours are Monday through Friday 8am-5pm- after training 4 day work week is an option. Reporting to the Practice Manager, and/or Assistant Practice Manager, and under the direction of the providers, is responsible for the appropriate scheduling of surgical procedures. Works closely with hospital or facility where procedure will be performed to make appropriate arrangements.

Requirements

High school or equivalent (GED).
Graduate of an accredited Medical Assistant program preferred.
Successful completion of a Licensed Nursing Assistant program; or Military medical training with commensurate experience.
Minimum of one year experience as a surgical coordinator, preferably in an acute care/medical surgical setting.
With completion of an accredited Medical Assistant program, no experience is required.
Licensed Nursing Assistant must have a minimum of one year of healthcare experience.
Trained Military Medic must have the equivalent of one year related experience.

Nice To Haves

Clinical background is preferred.
Associates Degree (A.D.)and/or Diploma in Nursing is desirable, but not required.

Responsibilities

Follows guidelines and prescribed format for answering the phone and identifies patient's health problem or concern and directs calls per practice guidelines.
Interviews patients.
Reviews patient's medications, allergies, obtains surgical history and identifies any comorbidities to determine which facility procedure can be performed.
Records information in the EMR.
Sends bowel prep prescription to pharmacy as needed.
Uses software (Cerner, Centricity, GroupWise, Portal) following established protocols for documentation, responding to requests, and initiating appropriate tests and orders.
Performs job specific requirements and other duties as assigned.
Performs other duties as assigned.
Schedules and coordinates, with patient, family and facility, surgery or surgical procedures.
Interviews and educates patient for surgery.
Ensures accuracy of all procedures, paperwork, testing and appointments.
Maintains relationships with outside offices, facilities and hospital departments.