Practice Support Specialist

Tidewater Physicians Multispecialty Group P C•Newport News, VA

About The Position

The Practice Support Specialist is responsible for assisting with the development and implantation of projects that are introduced administratively and throughout the physician group. Provides frequent and positive interaction at the physician office level to promote an on-going open exchange for a strong and effective relationship between the office locations and administration.

Requirements

Knowledge of organization policies and procedures.
Knowledge of fiscal management and HR management techniques, medical office management techniques and practices.
Knowledge of basic computer systems and applications.
Experience with EHR systems.
Skilled in written and verbal communication.
Ability to work scheduled hours as defined in the job offer.
High School diploma/GED.
A minimum of 1 year related experience/training.

Nice To Haves

Previous experience as an Office Coordinator/Assistant Office Manager/Office Manager preferred.
Certified Coder, CPC or equivalent.
Experience with both family practice and subspecialty groups preferred.

Responsibilities

Collaborates with Office Managers, Regional Operations Managers and senior leaders to develop objectives, strategies and plan; conducts comprehensive needs assessments; makes recommendations for optimizing operations at the locations.
Assists with the development of priorities based on assessed needs, business impact and available resources.
Assists with processing medical-legal documents, insurance and correspondence requests in accordance with professional ethics, and in conformity with federal, state and local statutes.
Assists in the start-up of new medical offices as new physicians and specialties join TPMG.
Assists Regional Operations Managers with Office Manager turn over or new program training.
Participates in new hire training and orientation programs when necessary.
Assists with float pool programs.
Assures patients are given proper attention during patient advocacy situations
Assists with providing appropriate coverage for Office Managers when needed
Assists Office Managers (i.e., charge entry, payroll, accounts payable, etc.)
Contributes to an atmosphere of team building whether working on a site assignment or at Administration.
Continuously looks for ways to develop best practices at the TPMG locations.
Conducts fact-finding meetings with physician/manager/staff.
Gathers, analyzes and evaluates data.
Identifies problems and recommends solutions.
Assists Office Managers/Physicians with the implementation of agreed upon changes.
Communicates effectively and professionally
Values being part of a team with a high expectation for collaboration
Works with minimal supervision.
Pays strong attention to detail.
Maintains strictest confidentiality in all matters to include patient privacy and sensate site assignments.
Other duties as assigned.