Practice Support Associate

Catholic Health•Village of Roslyn, NY

23h•Onsite

About The Position

As a Practice Support Associate for Catholic Health Services, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. This position requires the ability to function in a multi-tasking computerized environment including use of the CHS EPIC Practice Management System. You will play a vital role in accommodating our patient’s needs by providing exemplary customer service. Our goal is to treat our patients with I-CARE Values: Integrity, Compassion, Accountability, Respect and Excellence.

Requirements

High School diploma or GED required
Microsoft Office Suite proficiency, Word, Excel, PowerPoint, Outlook
Excellent interpersonal skills and effective written and oral communication skills to enhance population specific service, team collaboration and analytical problem solving
Can multitask and work efficiently
Able to use, maintain and troubleshoot office equipment

Nice To Haves

Associates degree or completion of a related specialty program in an accredited school is preferred.
Knowledge of medical terminology desirable

Responsibilities

Answering phones
Taking messages and proper routing
Scanning in Epic
Scheduling appointments
Preparing patient charts for visits
Contacting insurance companies for referrals and authorizations
Assisting patients with various needs
Contributes to and consistently applies Catholic Health policies, procedures, and benefits to all customers and/or employees without discrimination.
Employee conducts himself/herself in conformity with the HIPAA Compliance Program and applicable institutional policies and procedures for patient privacy. In addition, employee conducts himself/herself in conformity with the Catholic Health Security policies and procedures.