Practice Supervisor - Plastic Surgery

Conifer Health Solutions•Modesto, CA

About The Position

The Physician Practice Supervisor is responsible for managing all administrative and operational functions associated with an assigned practice(s). This includes ensuring smooth and efficient operations, inventory control, ordering supplies, personnel management, patient relations, and patient flow. The Physician Practice Supervisor is a working manager who is capable of performing all the clerical functions and fills in as needed. The supervisor will adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of TPR, including adhering to HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. Responsibilities include optimizing staff performance in the office; scheduling staff and assigning work; training/coaching; and overseeing daily operations of the office including cash reconciliation, charge entry, and operational checks and balances. Works to enhance physician productivity and patient satisfaction, ensure maximized reimbursements, and ensure practice locations are in compliance with regulatory requirements, patient confidentiality standards, and payor regulations. Resolves patient issues as needed.

Requirements

5 years of experience working in a physician office with at least 2 years in a lead or supervisory capacity.
HS Diploma/GED Required.
Demonstrated understanding of fiscal and human resource management in a healthcare setting.
Knowledge of computer systems and applications including electronic medical records and MS Office products.
Skills in gathering, analyzing and interpreting information and making appropriate recommendations.
Ability to exercise initiative with effective problem solving and decision-making, and to apply policies and principles to solve everyday problems and deal with a variety of situations.
Ability to establish priorities and coordinate work activities.
Solid knowledge of CPT and ICD-9 coding, chart audit processes, HIPAA, and collection processes.
Excellent interpersonal skills with the ability to interface with patients, physicians, and staff in a tactful, diplomatic and professional manner.
Strong written and verbal communication skills with the ability to effectively lead staff.
CPR/BLS certification is required.
Highly prefer at least one year of experience working in a physician office.
Compliance with federal, state, and/or local laws regarding mandatory vaccination of its workforce.

Nice To Haves

College degree, or an equivalent combination of education and experience.
Completion of an accredited Medical Assisting Program OR equivalent relevant work experience in lieu of education.
Medical Assistant certification (preferred, but required in some departments, will allow 90 days to obtain it).

Responsibilities

Managing all administrative and operational functions associated with an assigned practice(s).
Ensuring smooth and efficient operations, inventory control, ordering supplies, personnel management, patient relations, and patient flow.
Performing all clerical functions and filling in as needed.
Adhering to and supporting the mission, purpose, philosophy, objectives, policies, and procedures of TPR, including adhering to HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Optimizing staff performance in the office.
Scheduling staff and assigning work.
Training/coaching staff.
Overseeing daily operations of the office including cash reconciliation, charge entry, and operational checks and balances.
Enhancing physician productivity and patient satisfaction.
Ensuring maximized reimbursements.
Ensuring practice locations are in compliance with regulatory requirements, patient confidentiality standards, and payor regulations.
Resolving patient issues as needed.