Practice Supervisor - Large, Reddy Cancer Center & Walk in Clinic

Alice Hyde Medical Center • Malone, NY

1d • Onsite

About The Position

The Practice Supervisor-Large leads and fosters a high-performance culture and ensures optimal daily operations of the Reddy Cancer Center and Walk-In Clinic. This includes, but is not limited to: patient access, scheduling, insurance precertification, referral management, resource utilization, charge capture, service quality, staffing, compliance with accreditation and regulatory agencies (e.g., The Joint Commission), and clinical standards of care. The Practice Supervisor-Large must have an intense commitment to patient and family centered care. The Practice Supervisor-Large provides administrative direction and coordination of policies, procedures, and programs and is responsible for the direct supervision of 25+ full-time employees. This position leads and functions as part of the site-based leadership team in support of, and responsible for, all operational activities within the Reddy Cancer Center and Walk-In Clinic, ensuring efficient workflows, exceptional patient experience, regulatory compliance, and achievement of organizational goals.

Requirements

• Minimum of 1 year of leadership experience required.
• Associates Degree preferred or equivalent combination of education and experience is necessary.
• Experience and demonstrated success with creating a high-performance culture.
• Experience and demonstrated success with coaching and developing others.
• Commitment to patient and family centered care and to high quality customer service.
• Experience and demonstrated success with navigating change.
• Experience and demonstrated success with innovation & inspiring ingenuity.
• Experience and demonstrated success with building trusting relationships.
• Experience and demonstrated success with functioning independently within scope of responsibility.

Nice To Haves

• Experience in a clinical setting preferred.

Responsibilities

• Ensures optimal daily operations of the Reddy Cancer Center and Walk-In Clinic.
• Manages patient access, scheduling, insurance precertification, and referral management.
• Oversees resource utilization and charge capture.
• Ensures service quality, staffing, and compliance with accreditation and regulatory agencies.
• Maintains clinical standards of care.
• Provides administrative direction and coordination of policies, procedures, and programs.
• Directly supervises 25+ full-time employees.
• Leads and functions as part of the site-based leadership team.
• Ensures efficient workflows, exceptional patient experience, regulatory compliance, and achievement of organizational goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree