Practice Services Manager II: Billing, Collections, & Reimbursement

The Medical College of Wisconsin•Milwaukee, WI

29d•Hybrid

About The Position

Work independently under the direction of the Executive Director/Director to manage the activities of a statewide, college-wide, or department-wide program. Provide direction and guidance to the team to facilitate the achievement of the program’s goals. Hybrid Work Arrangement: 90% Remote, 10% onsite, must reside in the metro Milwaukee, WI area.

Requirements

Excellent oral and written communication skills are essential.
Strong critical thinking, problem-solving and attentiveness to detail required.
Strong computer skills.
Advanced knowledge of the program study area.
Excellent ability to motivate and engage team members
Bachelor’s degree
8 years experience in multi-payer physician reimbursement with equivalent size scope.
5 years in a supervisory or leadership role.

Nice To Haves

Experience within an academic medical setting preferred.

Responsibilities

Maintain reimbursement timeline, including tracking deadlines for deliverables.
Develop and manage budget.
Schedule people and material resources.
Ensure compliance with regulatory and institutional resources.
Oversee the collection, analysis, and dissemination of claims data.
Coordinate and creates development of materials including educational materials, marketing materials, websites, forms, and reports.
Oversee the development, implementation, and maintenance of comprehensive databases and files related to the program.
Organize internal and external meetings, site visits, and special events.
Create and oversee training for Billing, Collections, and Reimbursement employees.
Monitor team performance and provide coaching and feedback.
Coordinate and manage activities, including acting as a liaison with internal and external stakeholders.
Ensure reimbursement data and progress are reported to stakeholders.
Lead and participate in appropriate committees relevant to the advancement of the program and the profession.
Other duties as assigned.

Benefits

Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
Flexible Spending options
403B Retirement Package
Competitive Vacation and Paid Holidays offered
Tuition Reimbursement
Paid Parental Leave
Employee & Family Assistance Program (EFAP)
Pet Insurance
On campus Fitness Facility, offering onsite classes
Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.