Practice Scheduler

U.S. Oral Surgery Management • Birmingham, AL

5d • Onsite

About The Position

We are seeking an outstanding Oral Surgery Scheduler to join our team. The Surgery Scheduler is responsible for managing multi-line, high-volume calls, accurately reviewing medical records and insurance, and scheduling patients for multiple surgeons. Building and nurturing relationships with referring practices will be paramount, alongside the meticulous task of verifying patient insurance coverage.

Requirements

• Superior communication skills are non-negotiable, allowing you to navigate interactions with patients, colleagues, and external stakeholders with ease.
• Ability to multi-task and thrive in high-pressure, demanding environments, adeptly juggling multiple tasks and priorities.
• Must have exceptional computer skills; proficiency, particularly in Microsoft Office software, is essential to hit the ground running.
• Previous scheduling experience (preferably in the medical or dental field).
• Proven record of growth or improvement within your position.
• Experienced with customer service techniques.
• A high school diploma or equivalent is a prerequisite, backed by a history of excellence in administrative roles.
• Minimum of 2-3 years of previous experience in dental front office and direct customer service.

Nice To Haves

• Demonstrate a proven record of growth or improvement within your previous roles, highlighting your commitment to excellence.

Responsibilities

• Answers up to one hundred calls a day to support oral surgery practice.
• Prepares, maintains, and monitors schedules for multiple providers.
• Resolves scheduling conflicts by canceling and rescheduling appointments to ensure surgeon schedules are full.
• Produces and processes schedules and reports as administrative staff requests them.
• Exercising or conducting a variety of admin duties and responsibilities as required.
• Ensure the integrity and accuracy of all information held on the scheduling system and related intranet applications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED