Practice Sales Specialist
About The Position
NPOC Wellness and Aesthetics is a nurse practitioner-owned medical aesthetics and wellness practice in Maryland. We offer a range of services including injectables, laser hair removal, laser skin resurfacing, broadband light, body contouring, microneedling, facials, IV hydration, and medically supervised weight management. Our flagship location opened in 2026 at The Shops at Canton Crossing, with an established client base inherited from previous businesses. This is a sales-forward role, distinct from administrative or front desk positions, focused on driving sales and client relationships within a medical practice that operates on a retail model. The clinicians handle consultations and treatment plans, while this role focuses on explaining, pricing, booking, and closing sales opportunities.
Requirements
- Two or more years in a commission or quota-carrying retail, hospitality, or membership sales role, with specific performance against target.
- Demonstrated experience selling memberships, packages, or recurring programs.
- Comfort with point of sale or practice management systems and reading daily sales reports.
- Availability for evenings and Saturdays.
- Reliable transportation between Baltimore and Waldorf locations.
- Professional presentation and communication skills consistent with a premium aesthetics brand.
Nice To Haves
- Medical spa, aesthetics, or wellness experience.
- Experience running daily team huddles.
- Experience working a lapsed client list back into active bookings.
- Zenoti experience is a plus.
Responsibilities
- Pull daily collections reports at open and close to track sales performance.
- Translate sales gaps into units and conduct daily sales huddles to inform the team about sales goals.
- Identify and promote the 'service of the week' to drive sales.
- Sell available services and focus on selling what is currently offered.
- Leverage the inherited client list for revenue generation through packages, lapsed memberships, and past treatment histories.
- Respond to, return, and log all inbound calls as sales opportunities.
- Follow up on consultations that did not result in a booking on the same day.
- Receive treatment plans from clinicians and explain recommended services in plain language, including benefits, experience, results, and costs.
- Present membership options before quoting service prices.
- Ask clients which service they wish to start with and offer two specific appointment times.
- Collect payment and accurately record sales in Zenoti.
- Coach front desk staff on handoff procedures, membership presentations, and the two-option ask, providing in-the-moment corrections.
Benefits
- $30.00 to $38.00 per hour based on experience
- Production commission on memberships, packages, and retail sold
- Participation in the location team bonus
- Commission paid on collected revenue
- Paid time off
- Paid sick leave
- Medical, dental, and vision coverage beginning after 90 days of employment
- 401(k) with a 3% employer match, eligible after one year
- Complimentary and discounted wellness and aesthetic services for staff
- Continuing education and vendor training in a medical spa environment
- Opportunity to grow as the practice expands
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
