Practice Optimization Partner II

Ensemble Health Partners • Jupiter, FL

2d • Onsite

About The Position

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $63,100.00-78,875.00, depending on level of experience This position is located On-Site at Jupiter Medical Center in Jupiter, FL By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. Practice Optimization Partner II's work with and advise clinic operators and leaders to maximize revenue cycle performance. Experts in identifying issues, root cause analysis and able to provide thoughtful insights demonstrating executive presence to top level leaders. Partners provide consultative insights, recommendations for physician practice activities in the following areas: Registration, Scheduling, Time of Service Collections, Pre Authorizations/Referrals, Charges, Charge Reconciliation, Charge Lag, Patient Portal Utilization and Patient Satisfaction.

Requirements

• 5 to 7 years
• Bachelors degree or equivalent experience
• Clear understanding of the revenue cycle operations in a physician practice.
• Ability to perform critical thinking in-depth analysis of root cause of an issue and identify efficient and effective solutions.
• Proficiency in manipulating and preparing data for root cause analysis, report generation and effective data visualization.
• Must have excellent written and verbal communication skills with the ability to speak/present to client leadership utilizing Executive Presence.
• Proficiency with multiple EHR platforms and ability to identify and propose resolution to issues in the system.
• Proficiency in Microsoft programs including Word, Power Point, OneNote and Excel at a minimum.
• Ability to adjust quickly and seamlessly to abrupt change.
• Ability to travel when needed.
• CRCR, CSPPM, CSBI, or other approved job relevant certification.

Responsibilities

• Assess and examine client revenue cycle processes in the physician practice (front end – first phone call through charge submission/reconciliation).
• Conduct in-depth root cause analysis and deliver actionable recommendations.
• Independently conduct research to formulate solutions to challenges.
• Create educational content derived from root cause analysis and instruct practice staff.
• Work alongside and in conjunction with Pre-Access on identified acute related issues, such as referrals, pre-authorizations, etc.
• Collaborate seamlessly with other revenue cycle teams to address and resolve issues while delivering a high level, personalized service within the defined team scope.
• Ability to lead teams and meetings professionally while building strong relationships.
• Consistently adheres to all department policies and procedures
• Engage and cultivate a positive workplace atmosphere while building strong relationships.
• Proficiency in all essential job functions with minimal guidance from direct leader.
• Provide training and skill development for peers.
• Takes full responsibility of managing and developing projects for assigned client(s).

Benefits

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees