Practice Operations Specialist- Primary Care

IU Health • Indianapolis, IN

2d • Hybrid

About The Position

Indiana University Health is seeking individuals who embody values of excellence, compassion, teamwork, and purpose to join their primary care team in the role of Practice Operations Specialist. This role provides support in practice operations for the organization and reports to the Project Manager. The specialist will monitor and oversee physician and APP Value Based Compensation, manage projects, collect and analyze data, and collaborate with all levels of management and physicians to accomplish goals. This is a hybrid role, typically Monday-Friday day shift, with occasional onsite expectations.

Requirements

• Bachelor's degree required.
• Minimum 2-4 years professional office experience (preferably healthcare related).
• Familiarity with health care organizations required.
• Advanced Microsoft Excel proficiency required, including Pivot Tables, XLOOKUP, complex formulas, data validation, and data analysis.
• Ability to manage multiple projects and competing priorities while meeting deadlines in a fast-paced environment.
• Experience coordinating project activities, facilitating meetings, documenting action items, and engaging stakeholders to ensure timely completion of deliverables.
• Strong written and verbal communication skills, including the ability to explain complex data and methodologies to diverse audiences.

Nice To Haves

• Masters of Health Administration or Masters of Business Administration may be accepted in lieu of experience.
• Accounting, Business, Management, Science or Health Administration concentration preferred.
• Experience calculating, auditing, and reporting compensation, productivity, quality, or performance metrics preferred.
• Experience with Microsoft Power BI, Power Query, dashboard maintenance, and data visualization preferred.
• Interest in or experience utilizing Microsoft 365 Copilot, AI-enabled productivity tools, and technology-driven process improvement preferred.
• Experience with Microsoft Teams, SharePoint, Forms, and other Microsoft 365 applications preferred.

Responsibilities

• Monitor and oversee physician and APP Value Based Compensation.
• Manage projects.
• Collect and analyze data.
• Work with all levels of management and physicians to accomplish goals.

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level