Practice Manager - St. Louis Park

Park Dental•St. Louis Park, MN

7h•$70,000 - $80,000•Onsite

About The Position

Park Dental is looking for a Practice Manager at our St. Louis Park practice to oversee the day-to-day operations of our dental practice and help create an exceptional experience for both our patients and Team Members. The ideal candidate is a confident communicator and strategic thinker who can build strong relationships with Doctors and Team Members, drive operational and financial performance, and create a positive, collaborative practice culture. If you’re energized by leading people, solving problems, improving processes, and making a meaningful impact on the success of a practice, we’d love to hear from you!

Requirements

Self-motivated, high energy, creative thinker
Ability to work independently and as a team to achieve established goals
Excellent written and verbal communication skills
Strong interpersonal skills, developing constructive and cooperative working relationships with others striving for collaboration and demonstrating professionalism
Demonstrated ability to effectively utilize resources, and understand when to collaborate with others
Excellent problem solving skills
Ability to deal with difficult situations such as high-level patient service issues and discussions with insurance companies
Proven ability to handle multiple projects simultaneously and complete tasks both efficiently and independently with a high degree of accuracy in a time sensitive environment
Strong analytical and financial skills including experience working with and understanding financial statements and valuation models
Ability to organize, plan, and prioritize duties, demonstrating exceptional time-management skills with impeccable attention to detail
Proficient with Microsoft Office applications
Ability to utilize critical thinking, logic, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to opportunities
Bachelor's degree preferred, in business or closely related area
Minimum 5 years’ experience in customer (patient) service capacity
Minimum 5 years’ experience of supervisory/management experience

Responsibilities

Works in coordination with the Doctors, Group Doctor Mentors, and Regional Operations Manager with full accountability for providing the highest level of service to Park Dental patients resulting in retention and referrals, ensuring all Team Members are trained and functioning within the Park Dental Service Excellence standards.
Responsible for the operational and financial accountability of the dental practice, communicating any issues through the appropriate channels.
Coordinate communication and meetings between the Doctors and Team Members.
Effectively communicate and develop a strong working relationship with the Practice Doctors and promote teamwork through cooperative and professional behaviors.
Follow and demonstrate commitment to the Park Dental policies, guidelines, professional expectations, and Service Excellence Standards.
Responsible with the Doctors for the development of their annual business plans and assuring successful achievement of those plans.
Conduct analysis and interpretation of monthly financial and operational performance of the practice to identify opportunities for improvement and communicate findings and recommendations to the Practice Doctors.