Practice Manager

AirSculpt • Miami Beach, FL

4h

About The Position

AirSculpt is hiring a Practice Manager to oversee day-to-day operations at an AirSculpt practice. The manager is accountable for efficient clinical and administrative operations, scheduling accuracy, regulatory and accreditation compliance, patient safety, quality improvement, infection control, inventory, and location-level performance. The role monitors KPIs and budgets, supports adoption and compliance with the Aesthetics Management System, and ensures documentation is complete in Aesthetics Pro.

The Practice Manager directly leads front desk coordinators and administrative staff, partners with nursing leadership, and supports staff retention, onboarding, training, performance, and development. The manager owns the patient experience from first contact through follow-up, addresses escalated concerns, oversees before-and-after photo workflows, and works with clinical leads to improve patient touchpoints. The role also manages location-level financial and administrative matters, presents performance updates to the Director of Operations, and may take on additional duties or projects as the business evolves. Weekend availability is required as needed.

Requirements

• At least 5 years of management experience in a high-volume or fast-growth environment.
• Demonstrated ability to lead and develop teams while managing competing operational priorities.
• Financial acumen, including the ability to read a P&L, manage a budget, and connect operational decisions to business outcomes.
• Proficiency with EMR or practice management platforms.
• Strong analytical skills, including interpreting operational metrics and translating them into action plans.
• Excellent written and verbal communication skills and the ability to represent AirSculpt to patients, staff, and leadership.
• Weekend availability on Saturdays and/or Sundays as required.
• Ability to sit or stand intermittently for the duration of an 8–12-hour shift.
• Ability to push, pull, or lift up to 25 pounds.

Nice To Haves

• Experience in luxury retail, plastic surgery, or medical spas.
• Experience with Aesthetics Pro or similar systems.
• BS/BA degree.
• Experience supporting EMR or technology platform rollouts.
• Background in HIPAA compliance and healthcare documentation standards.
• Bilingual English and Spanish.

Responsibilities

• Oversee day-to-day clinical and administrative practice operations in accordance with AirSculpt standards.
• Maintain accurate scheduling across providers, rooms, and staff, resolve conflicts proactively, and ensure schedules reflect actual capacity.
• Maintain compliance with applicable federal, state, and local regulations and accreditation standards, including AAAHC, JCAHO, and AAAASF.
• Communicate, develop, and manage AirSculpt values, policies, and procedures.
• Support patient safety objectives, quality improvement standards, infection control protocols, and environmental standards.
• Oversee inventory and purchasing for clinical and non-clinical supplies while balancing cost control and continuity of patient care.
• Oversee clinical workflows to support patient safety, regulatory compliance, and adherence to AirSculpt clinical protocols.
• Monitor location KPIs, including case volume, revenue performance, labor utilization, and operational expenses.
• Lead adoption and compliance of the Aesthetics Management System, build staff proficiency, and identify workflow improvements.
• Directly lead and develop front desk coordinators and administrative staff, partnering with nursing leadership on clinical team matters.
• Promote a positive workplace culture for staff and patients.
• Identify retention risks, address employee relations issues with Human Resources, and escalate concerns as needed.
• Lead onboarding and ongoing staff training on Aesthetics Pro workflows, practice protocols, and AirSculpt standards.
• Conduct regular one-on-ones, performance check-ins, and annual reviews for direct reports.
• Own the patient experience from first contact through post-procedure follow-up.
• Resolve escalated patient concerns professionally, urgently, and with a solution-oriented approach.
• Oversee before-and-after photo documentation workflows for consistency, compliance, and quality.
• Partner with clinical leads to identify and address gaps in patient experience.
• Manage the location-level budget, including labor, supplies, and operating expenses.
• Review and approve timekeeping, schedule adjustments, and PTO for direct reports.
• Ensure Aesthetics Pro documentation is complete before case closure to support billing accuracy.
• Prepare and present location performance updates during Director of Operations cadence calls.
• Perform additional duties or ad hoc projects as assigned.

Benefits

• Health, dental, and vision coverage choices.
• Life insurance equal to 1x base salary.
• Short-Term and Long-Term Disability.
• 401(k) and Roth IRA.
• Vacation and sick days, plus company and personal holidays.
• Base salary of $75,000 plus monthly bonus potential. Full compensation packages are based on candidate experience and relevant licenses or certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed