Practice Manager

Cardinal HealthFresno, CA
$98,200 - $162,750Onsite

About The Position

The Practice Manager will over the daily operations of a multi-modality imaging center, overseeing staff performance, patient scheduling, financial outcomes, regulatory compliance, and physician relations while ensuring high-quality patient care, operational efficiency, and achievement of organizational performance goals.

Requirements

  • Proven experience in clinic or healthcare management, required
  • Strong leadership, organizational, and problem-solving skills.
  • Ability to multitask, prioritize, and work well under pressure.

Nice To Haves

  • Bachelor's degree in healthcare administration, business management, or a related field preferred.
  • Oncology experience, highly desired

Responsibilities

  • Oversee daily operations of the imaging center.
  • Ensure efficient patient scheduling and workflow.
  • Monitor facility performance, productivity, and patient volume.
  • Coordinate coverage for front office, technologists, and support staff.
  • Recruit, train, and supervise administrative staff.
  • Conduct performance evaluations and coaching.
  • Manage employee schedules, timekeeping, and attendance.
  • Promote a positive workplace culture and employee engagement.
  • Monitor budgets, expenses, and revenue performance.
  • Review billing processes and reimbursement trends.
  • Manage accounts receivable and insurance authorization workflows.
  • Identify opportunities to improve profitability and operational efficiency.
  • Ensure exceptional customer service and patient satisfaction.
  • Resolve patient complaints and concerns promptly.
  • Monitor patient wait times and service standards.
  • Implement patient-centered process improvements.
  • Ensure compliance with HIPAA, OSHA, CMS, ACR, and state regulations.
  • Maintain facility accreditation and licensing requirements.
  • Develop and enforce policies and procedures.
  • Monitor quality metrics and patient safety initiatives.
  • Build and maintain relationships with referring physicians.
  • Support physician recruitment and retention efforts.
  • Coordinate communication between radiologists, providers, and staff.
  • Assist with marketing and business development activities.
  • Analyze operational data and key performance indicators (KPIs).
  • Identify growth opportunities and service enhancements.
  • Lead projects related to technology, workflow, and process improvement.
  • Support organizational goals and strategic initiatives.

Benefits

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
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