Practice Manager

UCSF•San Francisco, CA

3h•Onsite

About The Position

This role involves the administrative services and operations for health care clinics or centers, ensuring compliance with federal, local, and internal standards, policies, and regulations. It typically encompasses operations, fiscal management, program planning, and/or external marketing activities, with management levels potentially including oversight of clinical patient care. The Practice Manager provides direct supervision to professionals or skilled technical employees, acts as an advisor to unit and administration, and is responsible for analyzing and resolving problems, interpreting policies, and exercising judgment to determine appropriate action. The position supervises staff to ensure accountability and stewardship of department resources in line with departmental goals and objectives, and oversees clinic and call center operations, which may span multiple providers, clinics, and/or practices. Key administrative areas under oversight include practice revenue management, billing systems and procedures, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, and insurance authorizations. The role may also involve supervising patient support staff, such as medical assistants or LVNs, in coordination with the nursing lead.

Responsibilities

Provide administrative services and operations for health care clinics or centers
Ensure compliance with federal, local, and internal standards, policies, and regulations
Manage operations, fiscal management, program planning, and/or external marketing activities
Provide direct supervision to professionals or skilled technical employees
Function as an advisor to unit and administration
Analyze and resolve problems
Interpret policies
Exercise judgment within defined procedures and policies to determine appropriate action
Supervise staff to ensure accountability and stewardship of department resources in compliance with departmental goals and objectives
Supervise clinic and call center operations, typically spanning multiple providers, clinics, and/or practices
Oversee administrative areas such as practice revenue management, billing systems and procedures, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, and insurance authorizations
May supervise patient support staff such as medical assistants or LVNs in coordination with the nursing lead