NM Aesthetics & Wellness Hiring Practice Manager

Talentuition, LLC•Arlington, Virginia, VA

25d•Onsite

About The Position

The Practice Manager is responsible for overseeing the operational, financial, and strategic performance of NM Aesthetics | Wellness. This role serves as key leader within the organization, working closely with practice ownership and providers to ensure that daily operations run seamlessly while also driving long-term growth for the business. The Practice Manager supports both the internal team and the external patient experience, ensuring that systems, processes, and culture all align with the Practice’s core values. The ideal candidate is highly organized, strategic, and proactive – someone who can manage day-to-day clinical operations while also identifying opportunities to elevate the Practice through business development, marketing strategy, and operational improvements.

Requirements

Bachelor’s degree required (Business, Marketing, Healthcare Administration, or related field preferred)
Previous leadership or practice management experience in aesthetics, dermatology, plastic surgery, or related healthcare field required
Strong organizational, communication, and leadership skills
Experience managing teams, workflows, and operational systems
Understanding of marketing strategy, patient acquisition, and sales performance metrics
Ability to lead with empathy while maintaining accountability and high standards

Responsibilities

Oversee daily operations of the clinic, ensuring efficiency, organization, and exceptional patient care
Develop and implement operational policies, procedures, and workflows to improve productivity and consistency
Maintain compliance with all federal, state, local, and internal regulatory standards
Identify operational inefficiencies and implement systems or process improvements
Ensure seamless coordination between clinical providers, esthetic staff, and administrative teams
Serve as a resource and problem-solved for staff and patients when complex situations arise
Hire, onboard, train, and mentor new team members
Manage team scheduling, staffing coverage, and clinic workflow
Support HR processes, including payroll coordination, PTO tracking, and performance management
Conduct team meetings, performance reviews, and ongoing coaching to support staff development
Foster a collaborative, positive workplace culture aligned with the Practice’s core values
Identify and implement new business initiatives that support Practice growth and revenue expansion
Partner with leadership to drive strategic growth initiatives and long-term Practice expansion
Guide marketing strategy to strengthen brand positioning and ensure the Practice remains competitive within the aesthetics market
Plan and execute community events, educational experiences, and brand activations that increase awareness and attract new patients
Coordinate event logistics including venue partnerships, vendor participation, and community outreach
Manage Nurse Megan’s national training programs, including field training inquiries, coordinating registrations, and supporting logistics for educational events offered to aesthetic providers across the country
Work closely with pharmaceutical and device representatives to coordinate in-office trainings, lunch-and-learns, and educational sessions for the clinical team
Maintain relationships with community partners, vendors, and referral networks
Support the development of promotional campaigns and initiatives that drive patient engagement and retention
Lead strategic initiatives that enhance the growth and positioning of the Practice
Collaborate with marketing teams on website improvements, digital presence, and patient engagement strategies
Analyze market trends and patient demand to identify new services, treatment offerings, or pricing opportunities
Implement systems and workflows that improve operational efficiency and patient experience
Assist in evaluating and launching new products, treatments, or service lines
Manage special projects that support long-term business development and brand growth
Monitor Practice performance metrics including patient acquisition, treatment conversion rates, and revenue growth
Support development of sales strategies that increase treatment plan acceptance and patient retention
Assist with implementation of loyalty programs, memberships, and patient re-engagement strategies
Track and analyze performance data to identify opportunities for growth and improvement
Ensure the patient experience consistently exceeds expectations from initial inquiry through follow-up care
Address patient concerns professionally and support staff in resolving complex situations
Maintain strong relationships with patients to foster loyalty and long-term engagement
Support a culture of hospitality and exceptional service throughout the Practice