Practice Manager - Coastline Orthodontics

Rock Dental Brands•Jacksonville, FL

15d•Onsite

About The Position

Westrock Orthodontics is seeking a Practice Manager for Coastline Orthodontics, described as a "growth engineer" and office manager extraordinaire. This role is the foundation of the practice's success, acting as the front-line supervisor and business manager. The Practice Manager is responsible for planning, organizing, directing, and coordinating the work and resources involved in running a service-oriented healthcare practice to ensure the company vision and values are attained, creating a dynamic environment.

Requirements

Strong management and leadership skills
Ability to work well with public
Excellent verbal and written communication skills
Extensive organization skills
Excellent attention to detail
Ability to multitask
Excellent time management skills
Customer service experience
Intermediate Google Suite proficiency, specifically Sheets & Documents
Management Experience: 2-3 years (Required)

Nice To Haves

Dental office management experience, especially in a multi-specialty office, highly preferred
Knowledge or use of an orthodontic practice management software
CPR-BLS, RDA, or other related dental certifications

Responsibilities

Provide day-to-day leadership to the practice
Partner with Regional Manager to execute on business objectives and provide insights on execution
Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities
Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization
Assist front office team as needed in presenting post-exam consultations and financing options
Partner with Recruiting team to identify, select, and hire high performing candidates
Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed
Create and manage weekly team member schedules and labor costs