Practice Manager
University Hospitals Urgent Care•Beachwood, OH
•Onsite
About The Position
University Hospitals Urgent Care by Wellstreet is looking for a talented Practice Manager for our Lakewood & Cleveland Edgewater locations.
Requirements
- Have at least 3 years of leadership experience
- High School diploma or equivalent
Nice To Haves
- Experience in urgent care and occupational medicine preferred
- 1 year of marketing experience, in healthcare preferred
- Working knowledge of healthcare business office, insurance operations, ICD-9 and CPT preferred, but not required
Responsibilities
- Lead urgent care/occupational medicine center’s clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness
- Create and foster a working environment that fosters teammate engagement and aligns with the Wellstreet core values and pursues the mission
- Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators
- Develop and communicate annual center vision and goals
- Partner and collaborate with area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows supports the Wellstreet mission
- Develop and manage monthly work schedules of administrative and clinical direct reports
- Ensure clinical and administrative teams perform assigned responsibilities in accordance with Wellstreet policies and regulatory requirements
- Conduct timely annual performance evaluations and professional development coaching to direct reports
- Hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needs
- Conduct progressive disciplinary action in accordance with Wellstreet human resources policies and procedures
- Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs
- Partner and collaborate with the marketing and public relations department to develop center level marketing strategies
- Support the WellStreet vision and mission through active leadership, innovation, collaboration and living the core values
- Perform additional responsibilities as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
