Practice Manager

Trinity Health•Maywood, IL

2d•Onsite

About The Position

This position will support both Loyola Medicine and Gottlieb Memorial. Reporting to a regional director or executive director, the practice manager is responsible for all daily operations of their assigned clinical locations including management of all front-line non-exempt staff, ensuring appropriate clinical operations, adherence to budgets, adherence to regulatory standards, patient experience (including quality, safety, and satisfaction), and experience of physicians and staff. Constantly assesses daily operations to identify areas for ongoing improvement and oversees implementation of improvement initiatives alongside site medical director(s) at direction of regional director/executive director.

Requirements

Bachelor’s degree required
Minimum of 2 years of healthcare experience (3–5 years preferred), ideally in an ambulatory or outpatient setting
Clinical background strongly preferred, with a desire to grow into or expand a leadership role
Proven ability to meet productivity goals, improve performance, and manage competing priorities
Experience building relationships with physicians, staff, and cross‑functional partners
Prior people leadership experience preferred (or readiness to step into a formal management role)
Strong communication skills, energy, and a hands‑on leadership style

Nice To Haves

Master’s degree or equivalent experience preferred
Clinical background strongly preferred, with a desire to grow into or expand a leadership role
Prior people leadership experience preferred (or readiness to step into a formal management role)

Responsibilities

Lead the day‑to‑day operations of ambulatory clinical sites, blending clinical insight with operational leadership
Inspire, coach, and develop front‑line teams (up to 50 staff), creating a high‑engagement, high‑performance environment
Partner closely with physicians, medical directors, and regional leaders to drive productivity, access, and operational excellence
Use data and real‑time metrics to improve patient flow, staffing efficiency, and overall clinic performance
Build strong, trusted relationships across clinical and operational teams to support shared goals
Own financial performance for assigned sites, including labor management, expense control, and revenue targets
Champion patient experience, quality, and safety while serving as a visible leader in the clinic
Lead continuous improvement initiatives that strengthen workflows, team collaboration, and care delivery