Practice Manager (medical office manager)

Community Health Centers of Greater Dayton•Dayton, OH

9d•Onsite

About The Position

The Practice Manager will interview and hire new staff; coach, counsel, and motivate staff; conduct performance evaluations and monitor and address staff performance issues. Provide and promote an environment which insures quality work based on established standards. Act as a liaison for medical, office, phone and computer equipment maintenance. Provide input into the annual budget and monitor expenses for the Center to meet the budget. Manage the timely implementation of quality initiatives, regulatory compliance programs and process improvement projects; conduct and monitor quality reviews. Maintain open lines of communication with staff, physicians and management and provide appropriate written documentation as needed. Communicate with and act as a liaison between other CHCGD centers, clinicians, and staff. Maintain a customer-focused attitude within the office; serve as a role model by exhibiting excellent customer service skills.

Requirements

Associate's degree or comparable experience required
A minimum of three (3) years of management experience or equivalent tenure with CHCGD demonstrating leadership, adaptability, and strong organizational skills
Demonstrated success in partnering with clinicians
Strong communication, financial, and analytical skills
Knowledge of electronic health records systems, spreadsheets, and other computer applications
Demonstrated flexibility and ability to thrive in a fast-paced dynamic environment

Nice To Haves

Bachelor's degree preferred

Responsibilities

Interview and hire new staff
Coach, counsel, and motivate staff
Conduct performance evaluations and monitor and address staff performance issues
Provide and promote an environment which insures quality work based on established standards
Act as a liaison for medical, office, phone and computer equipment maintenance
Provide input into the annual budget and monitor expenses for the Center to meet the budget
Manage the timely implementation of quality initiatives, regulatory compliance programs and process improvement projects
Conduct and monitor quality reviews
Maintain open lines of communication with staff, physicians and management
Provide appropriate written documentation as needed
Communicate with and act as a liaison between other CHCGD centers, clinicians, and staff
Maintain a customer-focused attitude within the office
Serve as a role model by exhibiting excellent customer service skills