Practice Manager - REI/ IVF

Mass General Brigham•Boston, MA

1d•$65,998 - $96,034•Onsite

About The Position

Responsible for single-site practice or smaller multi-site practices (3 or more locations). Provides direct supervision of administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues. This is an Entry-Level Manager Role.

Requirements

Bachelor's Degree Related Field of Study required
Supervisory experience 5-7 years required
Experience working in a healthcare environment 5-7 years required
Strong understanding of Microsoft Office, including Excel.
Strong communication and organizational skills.
Strong and proven leadership skills.
Ability to work with staff of all levels.
Excellent time management skills.
Strong analytical and math skills.
Knowledge of Accounting Principles, physician billing, and revenue cycle management.
Ability to adapt to multiple and rapidly changing priorities and deadlines.

Nice To Haves

Can this role accept experience in lieu of a degree? Yes

Responsibilities

Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules.
Evaluates daily staffing needs and coordinates replacement of staff.
Performs hiring, orientation, and evaluation of staff. Administers corrective action if appropriate.
Assists in the career development of practice employees through ongoing coaching, counseling, and training.
Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff.
Evaluates, develops, and implements administrative systems and procedures designed to maximize practice operations.
Regularly evaluates and analyzes practice performance metrics to ensure optimal outcomes.
Collaborates with practice leaders on the preparation of the practice's annual budgets.
Oversees the department’s payroll, including the resolution of payroll issues.
Monitors patient billing activity to ensure compliance with revenue procedures.